Service Advisor needed in the Dorchester area
Service Advisor salary negotiable depending on experience. Plus bonus and benefits.
We are working with a main car dealership that is actively looking for a Service Advisor to join their friendly team.
Job Role – Motor Vehicle Service Advisor
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required for their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on the in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparing and completing invoices
Requirements for this Service Advisor position:
* Previous experience working as a Service Advisor within a motor garage
* Full driving licence
The successful candidate will ensure the highest standards of courtesy and professionalism when interacting with customers and members of the public. The client is particularly looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, along with confidence in up-selling opportunities.
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