Customer Service Administrator (Tank Transfer Agent)
Location: Tachbrook Park, Warwick
Posting Date: 2 days ago
Employment Type: Permanent, Full-time, Hybrid – initial training onsite
Salary: £24,000 per annum
Are you ready to take the next step in your career? Whether you’re looking for your first office‑based role or a new opportunity to grow your skills, this could be the perfect fit for you.
We’re looking for a friendly, motivated individual with great communication skills and a positive attitude to join our team as a Customer Service Administrator (Tank Transfer Agent). You’ll play a key part in supporting customers as they switch their LPG supplier, making sure their experience is smooth, simple, and stress‑free.
What you’ll be doing
* Supporting domestic customers moving to or from Calor Gasli>
* Delivering excellent customer service via phone, email, and letter.
* Liaising with internal teams to ensure customer transfers are completed accurately and on time.
* Handling general customer enquiries, particularly during busy periods.
* Completing a variety of administrative tasks with attention to detail.
What we’re looking for
* Confident communicator – great written and verbal skills.
* Customer‑focused – professional, approachable, and empathetic.
* Proactive and organised – able to manage your time and take initiative.
* Familiar with Microsoft Office (Outlook, Word, Excel).
* Experience in retail, customer service, or administration is beneficial, but not essential.
* A team player who’s eager to learn and grow.
Why you’ll love working with us
* Hybrid working – after initial training on‑site, you’ll have the flexibility to work both from home and the office.
* Career development – full training and ongoing support to help you build your skills and confidence.
* Great team culture – supportive colleagues and a company that values collaboration, inclusion, and continuous improvement.
* Be part of something meaningful – helping customers transition smoothly to sustainable energy solutions.
What We Can Offer You
* 25 days annual leave plus Bank Holidays
* Private Medical Insurance
* Company Pension Scheme – salary sacrifice single matched contributions to 4.5% for first 2 years, up to 7.5% after 2 years
* Life Assurance
* Staff discounts on gas
* Shopping discounts
If you’re enthusiastic, customer‑focused, and ready to start a rewarding career, we’d love to hear from you!
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