Job Description
Claims Executive£40,000 - £45,000 | Milton Keynes, Hybrid | PermanentAre you an experienced Claims Handler looking for a step up, or a seasoned Executive ready for a new challenge? This is a fantastic opportunity to join a leading commercial insurance broker as a Claims Executive within their high-performing Corporate Liability team.This role will see you manage a diverse portfolio of claims — including EL, PL, motor, and property — with a focus on delivering expert advice, technical claims handling, and exceptional client service. Whether you’re handling large, complex losses or mentoring junior team members, your input will directly shape outcomes for a varied and loyal client base.What You’ll Be Doing:
* Managing the end-to-end claims process — including investigation, negotiation, and settlement
* Advising clients across a range of corporate liability claims (EL, PL, motor, property)
* Building strong relationships with clients, insurers, adjusters, and legal representatives
* Acting as a key point of contact on large or contentious cases
* Supporting and mentoring junior handlers, driving team excellence
* Analysing claims trends and helping reduce future risk exposure
* Occasionally visiting clients to assess claims or support in times of loss
* Presenting performance updates and contributing to strategy discussions
What You’ll Bring:
* Solid experience within commercial insurance claims, ideally with liability exposure (EL/PL, motor, or property)
* Previous experience within a brokerage environment (essential)
* Strong client communication and negotiation skills
* Ability to manage complex or sensitive cases with confidence
* A proactive, organised and supportive approach to teamwork
* CII qualifications (or working towards) are desirable but not essential
Why Apply?
* £40,000 – £45,000 salary, depending on experience
* Hybrid working – 2 days in the Milton Keynes office, 3 from home
* Supportive and collaborative team culture
* Opportunity to step into a senior claim’s role with real client impact
* Progression pathways and further professional development encouraged