Job summary
Purbeck PCN are seeking an experienced administrator to join their team working 15 hours per week at their office located within Wareham Surgery.
The successful candidate will need to possess excellent knowledge of all Microsoft applications and wider IT skills, be highly organised, flexible, and comfortable with adapting their workload to respond to changing and conflicting priorities. This role is extremely varied, with constantly changing priorities and you will be expected to be happy working within an environment where each day is different.
Main duties of the job
The role of the PCN Administrator is to assist and provide administrative support to the Clinical Director, Network Director, and practices in order to develop and support service improvement in line with local and national priorities. Building strong relationships with primary care colleagues and local partners to proactively support and drive change will be a key element of this role.
About us
Primary Care Networks (PCNs) are groups of GP surgeries working together with a range of local providers, including community services, social care and the voluntary sector. PCNs build on core primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care through delivery of national and local service specifications alongside PCN initiatives.
Purbeck PCN covers the patients of six GP Practices across Purbeck. These are Swanage Surgery, Corfe Castle Surgery, Bere Regis Surgery, Wool Surgery, Wareham Surgery and Sandford Surgery.
Details
Date posted
23 February 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A
Job locations
Wareham Surgery
Streche Road
Wareham
Dorset
BH20 4PG
Job description
Job responsibilities
* Assist the PCN leadership team and PCN committee with coordinating PCN-level meetings including creating outlook invitations, creating and distributing agendas, taking meeting minutes and arranging logistics such as room bookings.
* Assisting the PCN leadership team with administration duties such as formalising and distributing documents using PCN templates and maintaining the digital filing system for the PCN.
* Supporting the administration of internal PCN SOPs, this will include formatting the document, electronically storing and distributing new and updated SOPs internally, as well as monitoring their review dates and highlighting these with the PCN leadership team and SOP owner.
* Acting as first point of reference and support for administration queries for the PCN leadership team and PCN committee.
* Maintaining the PCN asset register which includes ensuring the signing in and out of equipment process is followed and all documents are stored correctly within the digital filing system. Ensuring the asset register is kept up to date and all equipment is accounted for at all times.
* Under the instruction of the PCN leadership team and service leads to be responsible for ordering new PCN equipment as well as stock supplies for PCN services.
* Responsible for coordinating and organising the calibration and servicing of PCN equipment. This will also include organising courier collection services for the equipment and supporting PCN service leads with the administration of completing these tasks.
* Acting as a first point of reference for the PCN rooms situated within Wareham Health centre. This includes ensuring room users are working within the boundaries of the room agreement, and issues are escalated to the PCN leadership team when needed. Along with being the first port of call for Wareham Health Centre should there be room issues.
* Calendar management including staff whereabouts, annual leave tracking, and absence recording.
* Maintaining a mandatory training register for all PCN staff. Overseeing all staff training, ensuring it is up to date by creating annual reminders and supporting staff with completing their training.
* Supporting with the administration of PCN governance and regulatory documentation as directed by the PCN Network Director.
* Organising Protected learning time (PLTs) and events for the PCN and wider practice staff.
* Acting as a first point of reference for PCN public relation matters signposting to appropriate lead.
* Take on the role of PCN Wellbeing Champion, which includes creating and distributing monthly wellbeing updates, being a point of contact for all PCN staff members that require wellbeing support, and organising events for the PCN that will support the wellbeing of all staff members.
* Responsibility for maintenance of the PCN credentialing register for PCN staff, ARRs and other allied-health professionals aligned to the PCN workforce. This includes the update of an internal electronic spreadsheet and individual staff member electronic files.
* Recruitment administration support which includes formatting job description, and other recruitment letters, arranging interview logistics, arranging ID/DBS/reference checks and other administrative duties to support the recruitment lead for the advertised position.
* Administration support for the onboarding of all new PCN staff ensuring the new starter checklist is completed for all new employees, which includes but is not limited to, liaising with the employing Practice to ensure all relevant documentation is received, PCN equipment is allocated, set up of email address, and supporting the employing Practice and PCN leadership team with other administrative duties to support this process.
* Administration support for PCN employees that are leaving, ensuring the leavers checklist is completed which includes but is not limited to, organising exit interviews, taking receipt of PCN equipment and supporting the employing Practice and PCN leadership team with other administrative duties to support this process.
* Administration and IT support for new and existing PCN staff. This includes raising issues with the Trusted Technology support team and being a point of contact for the PCN.
* Supporting with the organising of SystmOne training for new and existing PCN staff members under the instruction of the PCN Network Director.
* Acting as first point of contact for all PCN SystmOne module administration enquiries such as access, problem-solving, queries, and password resets.
Job description
Job responsibilities
* Assist the PCN leadership team and PCN committee with coordinating PCN-level meetings including creating outlook invitations, creating and distributing agendas, taking meeting minutes and arranging logistics such as room bookings.
* Assisting the PCN leadership team with administration duties such as formalising and distributing documents using PCN templates and maintaining the digital filing system for the PCN.
* Supporting the administration of internal PCN SOPs, this will include formatting the document, electronically storing and distributing new and updated SOPs internally, as well as monitoring their review dates and highlighting these with the PCN leadership team and SOP owner.
* Acting as first point of reference and support for administration queries for the PCN leadership team and PCN committee.
* Maintaining the PCN asset register which includes ensuring the signing in and out of equipment process is followed and all documents are stored correctly within the digital filing system. Ensuring the asset register is kept up to date and all equipment is accounted for at all times.
* Under the instruction of the PCN leadership team and service leads to be responsible for ordering new PCN equipment as well as stock supplies for PCN services.
* Responsible for coordinating and organising the calibration and servicing of PCN equipment. This will also include organising courier collection services for the equipment and supporting PCN service leads with the administration of completing these tasks.
* Acting as a first point of reference for the PCN rooms situated within Wareham Health centre. This includes ensuring room users are working within the boundaries of the room agreement, and issues are escalated to the PCN leadership team when needed. Along with being the first port of call for Wareham Health Centre should there be room issues.
* Calendar management including staff whereabouts, annual leave tracking, and absence recording.
* Maintaining a mandatory training register for all PCN staff. Overseeing all staff training, ensuring it is up to date by creating annual reminders and supporting staff with completing their training.
* Supporting with the administration of PCN governance and regulatory documentation as directed by the PCN Network Director.
* Organising Protected learning time (PLTs) and events for the PCN and wider practice staff.
* Acting as a first point of reference for PCN public relation matters signposting to appropriate lead.
* Take on the role of PCN Wellbeing Champion, which includes creating and distributing monthly wellbeing updates, being a point of contact for all PCN staff members that require wellbeing support, and organising events for the PCN that will support the wellbeing of all staff members.
* Responsibility for maintenance of the PCN credentialing register for PCN staff, ARRs and other allied-health professionals aligned to the PCN workforce. This includes the update of an internal electronic spreadsheet and individual staff member electronic files.
* Recruitment administration support which includes formatting job description, and other recruitment letters, arranging interview logistics, arranging ID/DBS/reference checks and other administrative duties to support the recruitment lead for the advertised position.
* Administration support for the onboarding of all new PCN staff ensuring the new starter checklist is completed for all new employees, which includes but is not limited to, liaising with the employing Practice to ensure all relevant documentation is received, PCN equipment is allocated, set up of email address, and supporting the employing Practice and PCN leadership team with other administrative duties to support this process.
* Administration support for PCN employees that are leaving, ensuring the leavers checklist is completed which includes but is not limited to, organising exit interviews, taking receipt of PCN equipment and supporting the employing Practice and PCN leadership team with other administrative duties to support this process.
* Administration and IT support for new and existing PCN staff. This includes raising issues with the Trusted Technology support team and being a point of contact for the PCN.
* Supporting with the organising of SystmOne training for new and existing PCN staff members under the instruction of the PCN Network Director.
* Acting as first point of contact for all PCN SystmOne module administration enquiries such as access, problem-solving, queries, and password resets.
Person Specification
Qualifications
Essential
* Educated to GCSE A-C standard or equivalent in Maths and English.
Desirable
* Business and Administration Level 3 Diploma NVQ or equivalent experience.
Experience
Essential
* Ability to develop and maintain good working relationships and communicate with a variety of audiences in a professional manner.
* Experience in prioritising workload autonomously, with defined scope and as part of a wider team.
* Experience managing confidential and sensitive information.
* Ability to demonstrate effective organisational skills and follow processes accurately with attention to details.
* Intermediate knowledge of Microsoft Office packages including Word, Outlook, PowerPoint and Excel.
* Excellent interpersonal and communication skills.
* Flexibility in approach to tasks undertaken.
* Able to reflect on personal strengths and weaknesses and proactively seek development opportunities.
* Ability to use initiative, work independently and as part of a team.
* Experience in prioritising workload autonomously.
Desirable
* Basic understanding of SystmOne, including running reports and operating in tasks.
* Experience with HR/credentialing processes and systems.
* Experience working in primary care.
Person Specification
Qualifications
Essential
* Educated to GCSE A-C standard or equivalent in Maths and English.
Desirable
* Business and Administration Level 3 Diploma NVQ or equivalent experience.
Experience
Essential
* Ability to develop and maintain good working relationships and communicate with a variety of audiences in a professional manner.
* Experience in prioritising workload autonomously, with defined scope and as part of a wider team.
* Experience managing confidential and sensitive information.
* Ability to demonstrate effective organisational skills and follow processes accurately with attention to details.
* Intermediate knowledge of Microsoft Office packages including Word, Outlook, PowerPoint and Excel.
* Excellent interpersonal and communication skills.
* Flexibility in approach to tasks undertaken.
* Able to reflect on personal strengths and weaknesses and proactively seek development opportunities.
* Ability to use initiative, work independently and as part of a team.
* Experience in prioritising workload autonomously.
Desirable
* Basic understanding of SystmOne, including running reports and operating in tasks.
* Experience with HR/credentialing processes and systems.
* Experience working in primary care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Purbeck Primary Care Network
Address
Wareham Surgery
Streche Road
Wareham
Dorset
BH20 4PG
Employer's website
(Opens in a new tab)
Employer details
Employer name
Purbeck Primary Care Network
Address
Wareham Surgery
Streche Road
Wareham
Dorset
BH20 4PG
Employer's website
(Opens in a new tab)