Nike Factory Outlet Bicester is looking for a Retail Lead to join our team and provide world-class service to the consumer:
What you bring:
Join the NIKE, Inc. team!
As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate employees while maintaining an excellent work atmosphere. You will support the management of daily business to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems with store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but support cross-functionally:
1. Commercial: Support efficient product receiving, inventory accuracy, visual presentation standards, and timely initiative launches.
2. Athlete Experience: Ensure the team delivers the highest quality athlete experience.
3. Consumer Experience: Lead by example in providing excellent sales floor service to enhance the consumer journey.
What you get:
* Competitive compensation and benefits package
* Monthly performance-based bonus opportunity
* A supportive team that values Diversity, Equity & Inclusion
* A career with a leader in sports and fashion industry
* Generous employee discounts online and in-store, plus a new NIKE outfit for you to wear with your teammates
Qualifications:
* Customer service and/or retail experience preferred
* Ability to manage a small team of peers
* Effective communicator, brand ambassador, collaborative teammate
* Proven ability to apply product sales techniques
* Flexible scheduling, available to work retail hours (including days, evenings, weekends, holidays) based on department and store needs
Apply now online
We are waiting for you!
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