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Head of strategic workforce planning

HM Revenue & Customs
Planner
Posted: 5 July
Offer description

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This range is provided by HM Revenue & Customs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


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Direct message the job poster from HM Revenue & Customs


Recruiter - Executive Resourcing and Senior Civil Service @ HMRC

Salary: £81,000 per year

Closing date: Monday 14th July 2025 23:55

CS Jobs ref: 414239

This pivotal SCS1 role demands an exceptional leader to drive HMRC's Strategic Workforce Planning (SWP) agenda, ensuring we have the right people, with the right skills, in the right places, to achieve our ambitious long-term objectives. You will lead the Centre of Expertise for SWP, translating strategic ambitions into actionable workforce solutions.

Key Accountabilities:

1. Leadership of Strategic Workforce Planning Service & Outcomes:

* Develop & Implement the Strategic Workforce Strategy: Drive a data-driven workforce strategy that anticipates future needs, identifies critical capabilities and capacity, supports the Government's place agenda, and enables HMRC's evolution.
* Lead the SWP Function: Utilise data and insights to respond to macro trends, future of work shifts, internal drivers and long-term challenges, aligning with HMRC's strategic objectives.
* Deliver the Strategic Workforce Capability and Capability Plan: Establish HMRC's workforce baseline, quantify skill and capacity demands, and identify supply solutions in collaboration with partners.
* Develop Workforce Location Strategy: Design and implement HMRC's approach to workforce location.
* Lead Scenario Planning: Assess workforce risks and opportunities to ensure adaptability and resilience.
* Enhance SWP Tools & Methodologies: Develop enterprise-level, data-driven approaches for insight generation, translating strategic objectives into evidence-based workforce choices. This includes:
* Defining and implementing capacity/capability baselining and demand forecasting.
* Leading the design and implementation of Position Management.
* Proactively contributing to tooling design for capacity and capability across the Department (e.g., SAP, Government Skills Campus, Org Visualisation).
* Utilising workforce data and analytics for actionable insights and tracking.
* Establishing metrics and reporting frameworks to measure effectiveness.
* Presenting clear and compelling workforce insights to leaders to drive choices and action.
* Increase organisational SWP capability: Elevate internal expertise in strategic workforce planning.
* Integrate SWP with Business Planning: Ensure seamless connection between SWP and in-year planning, integrating workforce considerations into strategic and tactical business cycles (+5 years).
* Visualise Workforce Data: Work with partners to develop visualisations that surface and manage workforce opportunities, risks, and issues.

2. Leadership of Teams & Relationships:

* Build & Lead High-Performing Team: Develop and inspire an effective Strategic Workforce Planning core team in addition to vital delivery partner teams.
* Cultivate Key Partnerships: Build trusted relationships with critical partners (e.g., Capacity and Workforce, Finance, Workforce Transformation, Organisational Design, People Analytics, Learning, Talent Acquisition, Heads of Professions, Business Groups) to ensure alignment and drive outcomes.
* Lead Stakeholder Engagement: Engage senior stakeholders, including HMRC's Executive Committee, in the development and implementation of the strategic workforce plan.
* Chair SWP Boards: Lead HMRC SWP boards, collaborating with workplace and finance colleagues.
* Review SWP Operating Model: Identify and implement high-level design recommendations for the SWP operating model as part of wider HR Transformation.
* Contribute to People Strategy: Actively contribute to HMRC's people strategy and other departmental programmes and priorities.

Person Specification

We're looking for a highly capable and experienced leader who can demonstrate:

* Strategic Delivery & Impact: Proven ability to think strategically, considering the entire organisational ecosystem and long-term implications, with a strong track record of translating strategic thinking into practical, large-scale delivery.
* SWP Leadership Expertise: Extensive experience leading a strategic workforce planning service or function, including the successful development and implementation of strategic workforce plans with a focus on capability, as well as capacity.
* Balancing Strategy & Delivery: A demonstrable ability to effectively balance long-term strategic priorities with the demands of practical delivery.
* Influential Leadership & Collaboration: Excellent leadership, collaboration, and influencing skills, with a strong history of driving and delivering successful cross-functional initiatives and projects.
* Data-Driven Decision Making: Exceptional skills in leading teams that use data for decision-making, coupled with the ability to communicate and present complex workforce insights into clear, actionable strategies.
* Operating in Complexity: Proven experience successfully leading within large, complex organisations with a significant national or international footprint.

How to Apply

All applications to be made via Civil Service Jobs website

Shortlist

The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview.

HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confidence Scheme who successfully meet the minimum selection criteria outlined in the person specification.

Assessment

If shortlisted, you will take part in the following assessments:

* Individual Leadership Assessment – a combination of psychometric assessments
* Staff Engagement Exercise – a presentation and Q&A with a representative staff group from across HMRC.

Assessments are designed to support the panel’s decision making and highlight areas for further exploration at interview and do not result in a pass or fail decision.

Interview

You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation (further information will be issued in advance).

Interviews are expected to take place on Microsoft Teams.


Seniority level

* Seniority level

Executive


Employment type

* Employment type

Full-time


Job function

* Job function

Human Resources
* Industries

Government Administration

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