We are seeking an experienced and motivated Housing Officer to manage a portfolio of properties and provide a high-quality housing managementservice to residents. The role will involve tenancy management, property inspections, dealing with anti-social behaviour, rent arrears, and ensuring properties meet health and safety standards.
Key Responsibilities
* Manage a patch of properties and act as the main point of contact for tenants
* Carry out tenancy sign-ups, reviews, and tenancy enforcement
* Manage rent arrears and support income recovery
* Investigate and manage anti-social behaviour cases
* Carry out property inspections and ensure health and safety compliance
* Manage void properties and coordinate repairs and maintenance
* Liaise with contractors, support services and external agencies
* Handle complaints and provide excellent customer service to residents
* Maintain accurate housing management records and case notes
Requirements
* Experience working in housing management or a similar role
* Knowledge of housing legislation and tenancy management
* Experience managing rent arrears and anti-social behaviour
* Good communication and organisational skills
* Ability to manage a caseload and work independently
If you have the relevant skills then please apply today
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