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Tutor support administrator

Prudhoe
National Learning Group
Tutor
£23,910 a year
Posted: 21 September
Offer description

Role Overview:

At The National Learning Group, we're on a mission to transform education with expert online tutors supporting students from Reception to A-Level and beyond.

We're growing fast and looking for a super-organised, proactive Tutor Support Administrator to join our purpose-driven team.In this dynamic role, you'll help ensure our tutors are supported, working with the Tutor Team Manager, well-organised, and delivering consistently high standards. From planning CPD events to reviewing teaching and admin quality, you'll be right at the heart of tutor success — with real opportunities to grow and progress in this role.

What You'll Be Doing:

* Coordinating and scheduling CPD and tutor development sessions.
* Organising internal tutor events and meetings.
* Monitoring tutor wellbeing and supporting wellbeing initiatives.
* Reviewing tutor administrative work to ensure accuracy, consistency, and alignment with internal standards.
* Watching back tutor sessions to provide quality feedback and support teaching improvements.
* Acting as a friendly and efficient point of contact for tutor queries.
* Supporting the Tutor Team Manager with operational projects and performance tracking.

What We're Looking For:

* A naturally organised multitasker with strong attention to detail.
* Someone who's confident, people-focused, and proactive.
* Comfortable using digital tools and learning platforms.
* Experience in admin, education, quality review or training support roles (bonus points for experience in tutoring or teaching).
* A team player ready to grow and make their mark in a fast-moving business.

Why You'll Love Working With Us:

* Collaborative environment – Be part of a small, close-knit team where your voice is heard and your impact is real.
* Generous holiday allowance – 28 days including bank holidays to relax and recharge.
* Wellbeing first – We don't do long hours. Your time outside work matters too.
* Occasional treats – Enjoy occasional treats and team lunches on us.
* Feel-good office vibes – Take part in workplace wellbeing activities designed to keep minds fresh and spirits high.

Perks & Practicalities:

* Casual dress code – Come as you are
* Discounted on-site canteen – Affordable, tasty meals right where you work.
* Free & on-site parking – No more parking headaches.
* Strong transport links – Easy to get to, however you commute.
* Company pension – Plan for the future with peace of mind.
* Medical cover – Private health support to give you extra peace of mind.

Schedule:

* 8-hour shifts
* Monday to Friday
* No weekends – because weekends are sacred.

Job Types: Full-time, Permanent

Pay: £23,810.00 per year

Application question(s):

* Are you based in the UK?

Education:

* A-Level or equivalent (preferred)

Experience:

* Administrative: 2 years (preferred)
* Teaching: 1 year (preferred)

Work Location: In person

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