Overview
Are you a qualified Dispensing Optician looking for the next step in your career? This is the role for you. Position: Dispensing Optician Manager. Location: Across three stores - Altrincham, Sale and Urmston. Ideally, 2 days in Sale, 2 days in Altrincham and 1 day in Urmston, but this can be discussed further. Salary: Base salary of £32,000 per annum (dependent on experience). Working Hours: Full-Time (40 hours) inc. weekends. Experience Level: A qualified Dispensing Optician with experience delivering training, support, new launches and supervising (Cert 3 and 4). Thorough training and continued training and development will be provided.
Join our accomplished team at Specsavers Altrincham, Sale and Urmston, where we are at the height of customer care. This unique role supports the training and development across all three sister stores, helping facilitate our people plan from new starters to Dispensing Opticians. We focus on delivering the very best patient experience and are committed to developing our people through ongoing training and development.
You will receive thorough and continued training and development to enhance your people management skills and ensure you motivate and develop the team with passion and enthusiasm, from new starts to Dispensing Opticians.
What’s on offer
* Annual salary of £32,000 per annum
* Full-Time (40 hours) inc. weekends
* Pension contribution
* Support with CET
* Access to cutting-edge clinical technology, such as OCT
* GOC & ABDO fees paid for
* Holiday allowance of 33 days
* Part of the great place to work scheme
* Outstanding clinical and professional development opportunities
The Role in a Nutshell
* Ensure that you provide high levels of customer service to customers at all times
* Liaise with Optometrists to ensure each customer you dispense receives a consistent quality handover
* Manage aftersales service (including complaints and problem solving) in a customer service focused, solution-oriented manner
* Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques
* Set the standard, empower and brief the teams to deliver excellent people training, development and succession of the people plan
* Supervise, coach and develop the team to improve performance, productivity, optical knowledge and the service delivered
* Ensure all new starters receive a personalised induction; encourage the existing team to grow knowledge of products and services, support and grow the Cert 3 & 4 development journey with supervision
* Use KPI data to support sales growth, minimise labour turnover and maximise people within the business
Requirements
Alongside being a qualified and GOC-registered Dispensing Optician, we are looking for someone who shares our store’s ethos: someone who wants to grow, develop and offer exceptional customer care. We want a practitioner who prides themselves on clinical judgment, is hands-on, and will build rapport with the team. A skilled Dispensing Optician to join us and help drive our practice forward.
How to apply
Get in touch: Contact Saaima Patel on 07701233030 or email saaima.patel@specsavers.com
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