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Business administrator

Letchworth Garden City
Care Concern Group
Business administrator
Posted: 8 October
Offer description

Join to apply for the Business Administrator role at Care Concern Group

Administration and Business Support - White House Care Home

Contract: Full Time

Salary: £14.04 Per Hour

Shift Type: Days

Contracted hours: 40 hours

A purpose-built, luxury care home positioned within the quiet residential area of Letchworth Garden City. We provide Residential, Nursing, Respite and Dementia care for 50-residents.

We’re looking for Business Administrator with great organisational, inter-personal and first point of contact skills.

Each day will offer plenty of variety and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists.


What We Offer

* £14.04 per hour
* Contracted to 40 hours per week
* Pension
* Onsite Parking
* Paid DBS
* Uniform Provided
* 5.6 Weeks Annual Leave (Based on a full-time contract)


What You’ll Be Doing

First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.

Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.

Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.

Administrative Oversight: Manage all administrative systems, including residents’ agreements, team member contracts, E-Learning modules, and payroll, ensuring seamless operation and efficiency.


What We’re Looking For

* Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems.
* Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills.
* Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit.
* Organizational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently.


Why You’ll Love This Role

* Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting.
* Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives.
* Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment.


About Us

You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents.

We believe in delivering care to the highest standard, and our five core values guide everything we do:

Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care.

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