Job Summary
The Metroline Technician will report directly to their appointed Engineering Manager or in his absence, the Assistant Engineering Manager and will be responsible for providing engineering support to the garage engineering team. This will involve all aspects of engineering required to facilitate the smooth day to day running of the garage
Main Responsibilities
* Ensuring that the Company Operator Licence is protected at all times;
* Completing repairs to a high standard;
* Working in a safe manner in accordance with Metroline Health & Safety directives;
* Dealing with vehicle faults as directed by the manager;
* Diagnosing faults using appropriate fault diagnosis equipment;
* Entering details of fault diagnosis onto the Fleet Management System;
* Entering details of vehicle faults and creating job cards onto the Fleet Management System;
* Assisting engineers with technical issues;
* Notifying manager of any additional information on faults and repairs that are required;
* Completion of the wheel nut check book when required.
* Reporting in detail any technical issues that arise to the Technical Manager;
* Reading and understanding technical bulletins when issued;
* Following procedures described in the Company Quality Manual;
* Identifying spares required and ensuring they are ordered on time;
* Attending internal and external training courses where required;
* Developing a sound working relationship with drivers, operations staff and communicate well with other engineers and managers;
* Keep work areas clean at all times;
* Supporting the Assistant Engineering Manager or Engineering Manager during periods of leave or absence.
Essential Criteria for application
* Technically adept.
* Sound technical knowledge of PCV requirements.
* Experience of the London Transport environment.
* Hold a full PCV licence.
* NVQ3 Qualification or equivalent
Competencies & Skills
* Ability to prioritise own workload and engineers to meet requirements;
* Flexibility to change priorities and resources quickly to meet the needs of the garage;
* Ability to work within a team and take a lead role when required;
* Promotes shared values and has the ability to get the best out of others whilst participating fully;
* Ability to communicate effectively, both verbally and in writing;
* Demonstrate effective listening and questioning to check understanding;
* Works to understand customer needs to meet and exceed expectations;
* Establish and maintain customer relationships;
* Understands and respects the need for confidentiality in all aspects of work.
Hours of work
38 hours per week