Job Description
Group Trade Compliance & Quality Manager
London, UK Full-time, Monday to Friday
About the Role
An exciting opportunity has arisen for a Group Trade Compliance & Quality Manager to join a global logistics organisation operating within a highly regulated, fast-paced environment.
This is a key group-level role supporting international operations to ensure a consistent, compliant, and high-quality approach across all regions. You will play a vital part in maintaining industry certifications, strengthening compliance frameworks, and driving continuous improvement across the business.
The role offers the opportunity to work cross-functionally, influence senior stakeholders, and contribute to ambitious global growth plans.
Key ResponsibilitiesTrade Compliance
* Support global teams to meet all local and international trade compliance regulations
* Liaise with regulatory bodies across multiple regions
* Assist with oversight of:
o Import/export customs processes
o Audits (internal and external)
o Denied party screening and KYC processes
o Export controls, licences, and regulatory requirements
* Deliver and support training on compliance topics such as Incoterms, commodity codes, and dangerous goods
* Assist with expansion into new industry sectors
Quality & Auditing
* Support the maintenance and development of the Quality Management System (ISO 9001 / EN 9120)
* Assist with internal and external audits, including customer and accreditation audits
* Ensure consistent documentation of policies and procedures
Risk & Business Continuity
* Support identification, assessment, and mitigation of business risks
* Assist in developing and maintaining business continuity and crisis management plans
Process Improvement
* Drive a culture of continuous improvement and operational excellence
* Analyse performance data and present insights to senior management
* Support process optimisation and scalability initiatives
Culture & Training
* Promote a strong compliance and quality-focused culture
* Support internal training initiatives with a customer-first mindset
Health & Safety
* Provide support on health and safety activities to ensure compliance with regulations
About You
* Proven experience in a fast-paced, customer-facing environment, ideally within logistics or air freight
* Experience in trade compliance, auditing, or regulatory environments
* Strong stakeholder management skills with the ability to influence at all levels