If youre great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because were right at the beginning of an exciting digital journey, our future has never looked more exciting - and neither has yours.
About the Role
As a Customer Service Advisor youll:
* Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether thats saving for a gap year trip, buying a first home, or anything in between.
* Facilitate great conversations confidently through channel of choice, as you support our members in branch, over the phone and with the operation of their accounts online.
* Forget sales targets, and enjoy the freedom to do whats right.
Here at YBS no two branches are the same, they each have their own characteristics and qualities that makes working there so special. Here is what the hiring manager had to say about Glasgow Branch.
Our branch is located in Gordon Street in the heart of Glasgow City Centre close to all transport and ...