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We're recruiting for a professional Front of House Receptionist to join our client's growing Front of House team. This role is the first point of contact for visitors, delivering a high-end experience that reflects the client's values. You will play a key role in upholding the culture and standards of the business through warm, attentive service. This is the perfect role for a professional individual, with previous experience of working in high-end customer facing roles such as Hotels, Spas or even Cabin Crew!
Responsibilities
* Acting as the first point of contact for all guests, delivering a seamless, high-level service from arrival to departure, including greetings, refreshments, and ongoing care
* Representing the brand with professionalism, discretion, and personalised service at all times
* Maintaining an immaculate and welcoming reception and client suite to reflect a premium environment
* Supporting internal events and client meetings with precise, discreet food and beverage service, following hygiene best practices
* Managing meeting room setup, refresh, and turnaround efficiently, anticipating client needs for longer sessions
* Ensuring all shared spaces-lounges, refreshment points, and print hubs
* Providing onboarding support for new colleagues, including workstation setup, basic IT assistance, and office orientation
* Updating seating plans and coordinated desk moves smoothly with minimal disruption
* Conducting daily checks on AV equipment, kitchen appliances, and office systems, reporting any issues promptly
* Handling post distribution, courier coordination, confidential waste management, and stationery stock levels via the Helpdesk
Key Requirements:
* Maintains a consistently refined appearance, meeting high standards of dress and presenting with polished confidence
* Communicates clearly and respectfully in both speech and writing, naturally building rapport with clients and colleagues
* Trusted to operate discreetly in sensitive environments, handling confidential information with sound judgment and professionalism
* Delivers high-quality service with care and precision, combining warmth, attention to detail, and intuitive support
* Stays composed and solutions-focused during last-minute changes, delays, or unexpected challenges
* Navigates high-end settings with quiet efficiency, providing seamless service without drawing attention
* Readily adjusts to early starts or late finishes when required, showing strong commitment to team and client needs
* Works with a positive, team-first attitude, aligned with a shared drive for excellence and a strong workplace culture
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