Transdev are looking for a confident night shift controller who will be responsible for allocating, planning, and resourcing the CCH crew movements in accordance with the winter and summer schedules. Ensure that the service is delivered within agreed budgetary limitations, whilst complying with service level agreements, statutory requirements, and company policies. Key responsibilities and accountabilities: Allocate and manage driver shifts and vehicle movements efficiently Monitor service performance and address operational issues Communicate with emergency services and internal teams Handle complaints, lost property, and record-keeping Prepare next-day rotas and maintain accurate reports Ensure drivers are fit for duty and compliant with regulations Oversee health & safety and report incidents or hazards Comply with health & safety directives and policies Occasionally perform driving duties and support other controllers About You The successful candidate will have evidence of working as a team, experience communicating with stakeholders, excellent planning, organising, prioritisng and critical thinking skills, additionally you will have the following essential skills: Previous experience in transport or control room operations Working knowledge of the London and Heathrow geographical area Understanding of EU and Domestic driving hours Good knowledge of Microsoft Word, Excel, PowerPoint Excellent Customer relationship skills and People management skills First Aid and Fire Warden trained (desirable) In addition, you will also need: Degree in business administration, or equivalent experience. A collaborator with an eye for continuous improvement. Clean DBS (Criminal Background Record) About The Company Transdev Group is an equal opportunities employer. They believe passionately that employing a diverse workforce is central to their success. They make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is there long standing top priority.