Founded in 2008, dōTERRA was built on a mission to share tested-grade essential oils with the world.
Having seen for themselves the incredible benefits of using these precious resources, a group of
healthcare and business professionals set out to make this mission a reality. They formed a company andnamed it dōTERRA, a Latin derivative meaning ‘Gift of the Earth.’
Since the company’s creation in the U.S, the dōTERRA product offering has expanded across nutrition,spa and healthy living products all centred around essential oils and a comprehensive wellnessphilosophy. dōTERRA is now present in over 150 countries worldwide.
Utilising a direct selling model, dōTERRA allows its Wellness Advocates to provide direct guidance to
their customers. This approach provides individuals with the opportunity to experience the incredible
power of essential oils while also developing relationships of trust. Over 7 million members now use andshare dōTERRA products around the world.Today, dōTERRA is the world’s leading essential oils company.
Position Overview
Works with leaders, providing enhanced customer service. Partners with Wellness Advocates in helpingto strategize in building their business success and helping them stay abreast of corporate affairs.
Core Responsibilities
* Build relationships with Wellness Advocates that encourage and motivate
* Monitor sales and ensure timely recognition of various levels of achievement
* Provide accurate and correct understanding and application of dōTERRA’s compensation plan
* Respond fairly and accurately to questions regarding the compensation plan
* Handle exception requests and represent those requests when needed
* Strategize with consultants and help them be more effective
* Set up conference calls, send conference call notes, send welcome/congratulatory letter
Qualifications and Experience
* Fluent in English and native Spanish
* Ability to establish professional relationships and partner with product consultants
* Outgoing and positive personality
* Ability to communicate effectively, respond to concerns, and strategically solve problems
* Familiarity with dōTERRA’s compensation plan
* Proven ability to follow through on assignments and customer needs
* Experience with the direct selling industry and customer service preferred
* Proficiency in DataTrax required (training provided)
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