Position: Funeral Service Operative Supervisor
Location: Mason Funeral Directors, Hartlepool
Job Type: Full-time, permanent, 38.33 hours per week
Salary: £26,409.00 per annum plus on-call payments
We're looking for a compassionate and reliable individual to join our team at Mason Funeral Directorsas a Funeral Service Operative (Level Two). This role offers the opportunity to support families during one of life's most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference.
Why This Role Matters...
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured throughout the entire way.
Your Impact and Responsibilities...
You'll support every stage of the funeral process - from preparing vehicles and venues to assisting with ceremonial duties and family interactions. This is a physically active, hands-on role that requires empathy, reliability, and a calm, respectful presence. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community.
You'll support your team through training and mentoring, stay up to date with all training requirements f...