The role in a nutshell: Responsible for providing campaign administration and ad hoc support to the Marketing Programmes & Communications team. The role also offers opportunities to support the development and launch of Marketing Programmes, review and approve Financial Promotions, and liaise with a large stakeholder base across the OneToyota entities.
A bit about the ‘Department': The Marketing and Product department creates and promotes customer finance offers to support the sale of new and used cars, along with customer communications. It is divided into two teams: Marketing Programmes & Communications and Product. The Programmes & Communications team is responsible for launching quarterly marketing programmes for retail and fleet, managing network programme communications, internal and customer-facing communications, and monitoring and optimizing campaign performance.
What you'll be doing:
1. Manage end-to-end Toyota Financial Services and Lexus Financial Services (TFS/LFS) programme administration, collaborating with Toyota Great Britain (TGB) / Lexus UK (LUK) stakeholders. Tasks include liaising, process agreement, creating/distributing financial statements, and raising invoices.
2. Lead monthly administration processes, ensuring timely delivery, clear reporting, record keeping, and stakeholder sign-off coordination.
3. Provide marketing and business reporting as needed, including dashboards using tools like PowerBI, and support performance analysis of initiatives and campaigns.
4. Handle departmental invoice processing, liaise with vendors, raise POs, review/approve invoices, and update the budget tracker.
5. Resolve Centre Network queries related to campaign payments, scheme appeals, and ad hoc requests.
6. Assist in developing marketing campaigns and materials, review and approve Financial Promotions following TFSUK guidelines and FCA standards.
7. Support administrative duties such as arranging meetings, preparing presentations, and assisting with internal audits.
How you could stretch this role:
* Participate in continuous improvement activities like "Kaizen" and "TWOW" to enhance workflows and processes.
* Explore opportunities to improve digital reporting tools like PowerBI.
* Engage proactively in ad hoc business projects.
Requirements
Key Experience & Skills:
* Strong administrative experience
* Numerical and reconciliation skills
* Proficiency in Microsoft Office, especially Excel for data analysis
* Experience creating accurate, insightful reports
* Ability to maintain clear, detailed records
Attributes & Behaviours:
* Attention to detail and accuracy
* High integrity and confidentiality handling
* Effective collaboration with staff and external partners
* Strong time management and organizational skills
* Self-motivated and proactive
* Numerate and analytical thinking
Benefits
At Toyota Financial Services, we offer a competitive package including hybrid working, car schemes, pension, generous leave, healthcare, wellbeing programs, and more. We support flexible working and personal development with various initiatives and events.
Our Recruitment Process
We value diversity and are a Disability Confident Employer, supporting applicants through accessible processes and adjustments as needed. Please inform us if you require adjustments during recruitment.
#J-18808-Ljbffr