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Duty manager

Exmouth
Duty manager
Posted: 6 May
Offer description

Join the Team at Pavilion Exmouth - Where Entertainment Meets Community! About LED Group LED Group is a charitable Community Benefit Society passionate about helping people feel better and get more out of life. Our profits go right back into improving our services, making sure they're inclusive, accessible, and enriching for everyone. About Pavilion Exmouth Right on Exmouth's stunning seafront, Pavilion Exmouth is a 540-seat theatre and buzzing hub for live entertainment. From laugh-out-loud comedy nights and toe-tapping musicals to graceful ballet and local community shows, we're all about delivering memorable experiences. As Duty Manager, you'll play a key role in making the magic happen-leading our Theatre, café, bar, and event operations with energy, professionalism, and heart. What You'll Be Doing Lead the Way Step up as the General Manager's right hand, ensuring smooth day-to-day operations. Supervise our awesome team, handle tills and cash processes, manage stock, and ensure retail runs like clockwork. Act as keyholder, taking charge of site security and responding to alarm callouts when needed. Deliver the Wow Factor Work closely with on-duty staff to prep the venue and keep the Front of House experience smooth and welcoming. Oversee bar operations, driving food and drink sales with flair and efficiency. Be the Go-To for Guests Provide standout customer service-resolving issues with calm confidence and a can-do attitude. Keep It Safe & Sound Be responsible for First Aid and emergency response on shift (we'll provide full training). Champion health, safety, and compliance standards. Add Your Personal Stamp Keep training current-for yourself and your team-so everyone is ready to shine. What You'll Get in Return A Role That's More Than Just a Job Training & Development : Ongoing support including First Aid, box office systems (Spektrix), and compliance training. Dynamic Environment : Be part of the action in a fast-paced venue with evening, weekend, and holiday shifts. Supportive Culture : Work in a team that's all about collaboration, care, and community spirit. Room to Grow : This role is key to our success, with real opportunities to develop your leadership skills and make a difference. Plus These Amazing Benefits Up to 30 days annual leave, plus bank holidays (pro rata) Enhanced sickness pay scheme (after probation): Up to 13 weeks full pay with service Free gym, swim, and group exercise membership (worth over £480) Discounts at our food outlets and other LED perks Employee discount scheme for shopping, savings, and more Free bowling and soft play access for you and your household Employee Assistance Programme and counselling support Flexible working options Pension scheme Voluntary health cash plan "Above & Beyond" recognition awards Sound like a great fit? We're interviewing as we go, so apply early-this role may close once filled. At LED Group, diversity and inclusion are at the heart of what we do. We welcome applications from all backgrounds and abilities-your passion and dedication are what truly matter! Be part of something meaningful. Be part of Pavilion Exmouth.

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