Job Title:
Insulation Technician
About Us
Smart Energy West Midlands Ltd specialises in the installation of insulation and heating systems across both the ECO (government-funded) and private sectors. Based in Brierley Hill, Dudley, we've installed thousands of measures nationwide and pride ourselves on delivering exceptional customer service.
As we continue to grow, we're looking for motivated individuals with experience in insulation installation who take pride in their work and can think on their feet to solve problems.
The Role
As an Insulation Technician, you'll play a key role in delivering high-quality installations directly to our customers. You'll report daily to our Operations Manager and ensure all work meets our standards. This is a hands-on, customer-facing role that requires professionalism, attention to detail, and a proactive attitude.
Key Responsibilities:
* Use a company tablet and phone to manage your daily work schedule.
* Review survey paperwork to prepare for each job.
* Safely drive to customer properties across the UK and complete daily vehicle safety checks.
* Follow all Health & Safety protocols.
* Communicate with the office and keep customers informed of your arrival times.
* Maintain cleanliness at customer properties and in company vehicles.
* Load and unload equipment and stock.
* Install insulation products including:
* Loft Insulation
* Cavity Wall Insulation
* Internal Wall Insulation
* Ventilation
* Take photographic evidence of installations before, during, and after completion.
* Work confidently in restricted spaces, at height and have good physical stamina.
* Safely operate power tools, including core drills.
* Explain your work plan to customers clearly and professionally.
* Complete NVQ coursework and assessments as required.
What We're Looking For
Essential:
* Minimum 2 years' experience installing insulation in domestic properties.
* Willingness to learn and become multi-skilled.
* Comfortable with regular UK travel (up to 3 nights away per week).
* Strong customer service and communication skills.
* High attention to detail and respect for customers' homes.
* Competent using tablets and mobile devices.
* Full UK driving licence (max 6 points, no previous bans).
* Clean DBS check (required before starting).
* Flexible approach to working hours — this is not a standard 9–5 role.
Desirable:
* Plastering skills.
* Experience working on ECO-funded projects.
* Relevant construction industry qualifications (e.g. NVQs in insulation disciplines).
What We Offer
* Salary of £30k plus (dependent on experience and qualifications).
* Access to company vehicle and fuel card for work-related travel.
* Flexible working hours (40 hours per week).
* Uniform and PPE provided.
* Overtime opportunities.
* Company pension scheme.
* 28 days holiday per year.
* Full-time, permanent position.
Why Join Us?
At Smart Energy West Midlands, you're more than just a number. We value our team and foster a supportive, professional environment where your skills and contributions are recognised. If you're looking for a role where you can grow, be appreciated, and make a real impact — we'd love to hear from you.
Job Type: Full-time
Pay: From £30,000.00 per year
Experience:
* installing Insulation products : 2 years (preferred)
Work Location: In person