Service Manager – Kidderminster Salary: Up to £55,000 per annum OTE: Up to £70,000 per year Hours: Monday – Friday, 08:30 – 18:00 Contract: Permanent Earning Potential (OTE) Basic Salary: Up to £55,000 per year Realistic OTE: Up to £70,000 per year (including performance-related earnings) Vehicle Allowance: Company car or car allowance provided Additional: Mobile phone and laptop included Overview We're looking for an experienced and dedicated Service Manager who is passionate about leading a team to deliver exceptional customer service and inspiring those around them to achieve their best. You'll have a strong background in the service area of the automotive industry and will drive operational excellence across the site, working with departmental managers. This is a fantastic opportunity for someone who is inspirational, able to create, motivate, and lead high-performing teams, and passionate about delivering outstanding customer experiences. Our client has been named Motor Trader's 'Employer of the Year' and is an official Great Place to Work™, reflecting their commitment to staff development and wellbeing. Key Responsibilities Lead and inspire your team to deliver the highest levels of customer service Monitor compliance with statutory regulations and ensure qua...