Job Description
Support our nature-based youth CIC by helping us design and set up a CRM that truly works for our team and participants. If you enjoy creating clear, human-centred systems, we’d love to work with you.
What difference will you make?
This role will make a transformative difference to The Birch Collective. As our organisation grows—both in our funded programmes and in the income-generating side of our work—we need systems that are streamlined, reliable and capable of supporting multiple strands of delivery. Your support in selecting and embedding the right CRM will strengthen every area of what we do, from frontline wellbeing work to organisational sustainability and long-term growth.
A well-designed CRM will help us manage referrals more efficiently, respond quickly to young adults in need and ensure that no one slips through the gaps. It will enable us to store safeguarding information securely and consistently, giving our team confidence that we are meeting our responsibilities and protecting those we support. It will also improve how we track attendance, measure wellbeing outcomes and communicate clearly with participants—freeing up staff time and improving the quality of our support.
Importantly, this role will also have a direct impact on our income-generating programmes, which include corporate give-back days, bespoke sessions, contracted de...