Annual wage £13,312.00 £6.40 per hour Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday to Friday, 8.30am - 5.30pm. No weekends. Total hours per week: 40 Expected duration 12 Months Possible start date 18 Jun 2054 Date posted 01 May 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000248372 Positions 1 available What you will do in your working day Working on the Service Reception meeting and greeting customers Checking vehicles in and out/ Arranging appointments Processing invoices and payments Giving advice and guidance on repaires and MOT's Answering telephone to customers Updating CRM system with customer data Ordering parts The training you will be getting Customer Service Practitioner Level 2 qualification Functional Skills Level 2 in maths and English, if required End point assessment (EPA) Inhouse training - No day release required No weekend working Min 20% off the job training What to expect at the end of your apprenticeship Can progress to Customer Service Specialist/Team Leader Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience Qualifications GCSE or equivalent English (Grade GCSE - grade 4 or above) Desired GCSE or equivalent Maths (Grade GCSE - grade 4 or above) Desired Things to consider Must be able to access location with ease Reliable Confidence in speaking to customers