Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role: In response to our continued high-growth trajectory, Sword’s Digital Workplace & Cyber Team have a new opening for an experienced and motivated Digital Workplace Engineer to support our strategic managed service clients. As a Digital Workplace Engineer, you will be working within a fast-growing team of Microsoft Cloud & Cyber Engineers, Consultants and Architects working on strategic managed service engagements supporting our clients in delivering innovative solutions, proactive monitoring and continuous improvements. Supporting a range of M365 solutions and workloads Ensure Identity driven security with Entra ID, is aligned to defined standards and frameworks Maintain and evolve solutions and service levels within key strategic Managed Service customers Maintain the platform and ensure services are performing well and are cost efficient Develop and maintain strategic roadmaps for continuous improvements to service and the digital platforms Develop and update regular monthly service and platform reporting Develop and maintain strong relationships with managed services clients, understanding their business needs, and identifying opportunities for further collaboration Work closely with others in the team to identify opportunities and leverage existing capabilities to deliver end-to-end solutions to clients Stay up to date on the latest M365 and Entra ID technology changes and be an advocate for Digital Workplace and cyber within the business and with clients Build strong relationships with clients through quality execution and personable advice and guidance to become a trusted advisor and drive long-term business relationships Requirements Good experience and background of producing high quality documentation and solution artefacts Microsoft certifications and accreditations in M365 such as MS-102, SC-300 essential for the role Microsoft certifications and accreditations such as MS-721, MS-700, SC-401 and AZ-900 desirable but not essential Experience and knowledge of on-premises Active Directory and Entra ID including GPO, MFA, PIM, RBAC, External ID, Conditional Access policies, Passwordless solutions and applying security configuration such as Microsoft Zero Trust Framework Experience and knowledge of Microsoft, NCSC, NIST, CIS, ISO27001 and Cyber Essentials frameworks and best practice and how they translate to controls, policies and configuration baselines valuable Cloud infrastructure and connectivity requirements (e.g. Entra Connect, networking fundamentals and service performance) Experience and knowledge of on-premises Exchange, Hybrid and Exchange online Experience of migration from on-premises to Cloud hosted solutions across the Microsoft 365 stack Experience with Digital Workplace cyber tools such as BeyondTrust, Tenable, Knowbe4 and Island beneficial PowerShell, Graph API and automation Microsoft Teams Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.