Senior Supportability Engineer (Technical Publications)
Leonardo Gateshead, England, United Kingdom
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Senior Supportability Engineer (Technical Publications)
Leonardo Gateshead, England, United Kingdom
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Job Description
Location: [UK Remote/Hybrid]
Department: EW Supportability Engineering
Reports to: Lead Supportability Engineer (functionally), Project Lead (on a project basis)
Role Overview: The role is within a matrix organization, reporting functionally to the Lead Supportability Engineer and on a project basis to the relevant Project Lead. The EW Supportability Engineering group consists of approximately 20 ILS engineers, with a mix of specialist and general ILS experience. This position is ideal for a Technical Author who can create publications to military specifications and is eager to work on a variety of products in different stages of their life cycle.
Main Responsibilities:
* Technical Documentation Preparation & Updates
* Produce and update company-standard publications and templates to support the delivery of Leonardo equipment and associated support equipment.
* Create and update PDF publications to meet applicable military standards (AVP70, AESP, BRs, and Technical Orders).
* Draft Modification Leaflets and Aircrew/User Guides.
* Create publications to S1000D standards, using a CSDB to control and create data modules.
* Manage data modules through their lifecycle and publish them to IETP and PDF formats.
* Content Management & Strategy Development
* Develop strategy for using Large Language Models (LLMs) for content generation, editing, and proofreading of technical Operation and Maintenance publications.
* Manage technical publications through their review cycle using the company’s PDM tool.
* Supportability & Engineering
* Assist in maintainability appraisals and demonstrations with the Supportability Engineering and project engineers.
* NATO Codification of Leonardo products using the UKNCB CSIS tool.
* Attend Workshare Partner ILS meetings and report progress to Integrated Project Teams (IPTs).
* Raise concerns/issues affecting ILS activities to relevant functional teams/IPT meetings.
* Process & Continuous Improvement
* Identify opportunities to improve the supportability of in-service equipment.
* Participate in Design Reviews as required.
Key Experience & Skills:
* Extensive experience in creating technical publications, both paper and electronic, with minimal support.
* Proficiency in Simplified Technical English (STE) and structured authoring methodologies.
* Experience with ILS programs in all stages of the life cycle, in accordance with Def Stan 00-600 and other national standards.
* Ability to extract relevant contract requirements and advise on tailoring ILS work packages.
* Proficiency with tools such as Raytheon Eagle Publishing Solution, Raytheon Eagle LSAR, Microsoft Word, Excel, Visio, Adobe Acrobat, Paint Shop Pro.
* Desirable:
* Familiarity with IT tools like Provisioning Manager, ISODraw, OPUS, SIMLOX, CSIS (UKNCB), Arbortext, Windchill, Reliability Prediction, Favoweb, SAP.
* Knowledge of avionics equipment and understanding of Lifecycle Cost Modelling, LORA, and other ILS tasks.
Qualifications:
* Degree (or equivalent) in Electronics Engineering, Avionics Engineering, or a relevant subject.
Intrinsic Factors:
* Willingness to travel to sites in the UK and occasionally abroad, including overnight stays.
* Flexibility to work flexible hours to meet deadlines.
Key Competencies:
* Motivation: Highly motivated, self-starter, capable of managing tasks independently, making prompt decisions considering risks, and adapting to change.
* Clear Documentation: Ability to produce clear, concise documentation adhering to style guides and templates.
* Team Working: Proactive team player contributing to project and business objectives.
* Communication Skills: Excellent written communication, effective stakeholder engagement, strong presentation skills.
* Technical Understanding: Strong engineering or technical skills to analyze project requirements and document customer needs accurately.
* IT Literacy: High computer literacy with relevant software and tools.
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