Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta. Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details! We don’t just build technology. We build hope for everyone dealing with Cancer. At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team. What You’ll Do At Elekta: The Software Service Training Specialist designs and delivers high‑quality learning solutions across Elekta’s software portfolio, supporting global teams involved in service, installation, and upgrades. The role focuses on both eLearning and instructor‑led training, following the ADDIE instructional design methodology. You’ll create engaging courses and supporting materials—including digital, video‑based, classroom, and virtual learning—while partnering closely with subject‑matter experts to ensure technical accuracy. Working alongside Software Service Training Leads, you’ll contribute to training plans, deliver learning assets to time and quality, and support the ongoing maintenance of E&T Cloud master images. Responsibilities Content Creation & Content Delivery Responsibilities Develop and deliver training content following the ADDIE instructional design methodology and in line with the SSTS content creation guidelines & processes. This can contain both technical content (for the installation, upgrade & troubleshooting of the product/solution) and application/workflow content (on the use of the product/solution). Plan and document content development & delivery activities in the appropriate Monday.com boards in line with SSTS work instructions and as instructed by the Software Service Training Manager Conduct virtual and in-person training sessions for global audiences Work closely with SSTS Training Solution Leads to input into training plans & align deliverables with release dates & audience upskilling needs Create eLearning modules in collaboration with Subject Matter Experts Create videos, screen recordings & animations as required Where virtual environment artefacts are required by the content creation analysis & process, create, update and maintain virtual training images in E&T Cloud solution Maintain and update training materials based on product updates and participant feedback and in line with the ADDIE instructional design framework Support multiple product lines and solutions as directed by Solution Leads undefined Content Deployment & Attendee Tracking Manage the deployment of learning artefacts to Elekta’s Learning Management System Manage the recording of attendance for instructor-led classroom & virtual courses in the Learning Management Systems and the appropriate SSTS Monday.com boards in line with SSTS work instructions and as instructed by the Software Service Training Manager Qualify for and maintain the ‘Content Developer’ and ‘Instructor’ roles in Elekta’s Management System Use defined communication channels to notify core audiences & stakeholders of new learning & upskilling opportunities E&T Cloud System Maintenance Deploy, troubleshoot and delete E&T Cloud virtual training systems as instructed by the Software Service Infrastructure & Cloud Lead and in line with SSTS E&T Cloud-specific work instructions Perform ongoing hygiene & maintenance operations in E&T Cloud systems as instructed by the Software Service Infrastructure & Cloud Lead and in line with SSTS E&T Cloud-specific work instructions What You'll Bring: Educated to degree or diploma in Instructional Design, Education OR IT-related qualifications OR demonstrable knowledge comparable to this requirement Solid and demonstrable knowledge of the use, deployment or maintenance of Elekta’s software products & solutions desired, gained through 3 years’ experience in either a Support, Installation, Upgrade or comparable role. Expertise in either the technical or application/workflow domain required. Technical knowledge must extend to demonstrable broad knowledge of enterprise architecture – familiarity with basic network setup, Microsoft Workstation and Server Operating Systems, Virtualisation Technologies, Enterprise Networking OR demonstrable aptitude & willingness to upskill in these areas. Application/workflow knowledge must extend to a demonstrable broad understanding of Radiotherapy requirements & workflow across one or multiple products or solutions in the Elekta portfolio Experience with instructional design principles and adult learning methodologies (andragogy) desired Experience with creating content in rapid authoring environment such as Rise 360 desired Experience with creating & editing video content in environments such as Camtasia desired Experience in delivering complex content in a classroom or virtual delivery environment desired Experience in Microsoft Azure comparable to AZ-900 (Azure Fundamentals) desired Experience with Citrix Cloud virtualization technologies desired Availability & eligibility for overnight travel domestic and international required This role requires flexibility to work outside standard local business hours to support global operations for training & delivery in other regions. What you’ll get: In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits. Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH) Up to 25 paid vacation days (plus bank holidays) Holiday Purchase Scheme Private Medical Insurance Attractive Employer Pension Contribution Package Cycle to work scheme Life Assurance Onsite subsidized restaurant, offering budget-friendly dining Love electric (Electric vehicle salary sacrifice scheme) Hiring process We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. For questions, please contact the Talent Acquisition Partner responsible, jessica.banfield@elekta.com. We do not accept applications through e-mail. We are an equal opportunity employer We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.