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IT Apprenticeship
Apply From: 24/06/2025
Learning Provider
Delivered by BALTIC TRAINING SERVICES LIMITED
Employer
Archway Learning Trust
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Vacancy Description
* Resolve first-line IT support queries including password resets, MFA setup, and student account management using the ManageEngine Service Desk platform
* Respond to incidents according to SLA guidelines (Red/Amber/Green) and the Trust’s priority matrix
* Manage file server permissions and process security access requests
* Use Active Directory and Microsoft/Azure admin tools to manage accounts and permissions
* Configure, upgrade, and install hardware (desktops, laptops, printers, phones) for new starters
* Deploy and monitor devices across wired and wireless networks
* Support scheduled and ad-hoc system upgrades across school sites
Key Details
Vacancy Title
IT Apprenticeship
Employer Description
Archway Learning Trust is a multi-academy trust based in Nottingham, with a strong commitment to educational excellence, values-driven leadership, and inclusive learning. Rooted in our Christian ethos, we aim to transform the lives of young people through outstanding education, innovation, and care. Learn more about our story: Our Story
Vacancy Location
Aspley Lane Nottingham NG8 5GY
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000326969
Key Dates
Apply From
24/06/2025
Closing Date For Applications
2025-07-07 23:59:59
Possible Start Date
2025-07-08 00:00:00
Training
Das sollten alle Deutschen wissen!
Training to be Provided
* IT Solutions Technician Level 3 Apprenticeship Standard
* Online with qualified trainers
Learning Provider
BALTIC TRAINING SERVICES LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working
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