Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
You are a key link in the chain that joins great staff with memorable customer service. You will be a vital part of our team, responsible for ensuring all leisure facilities, including our new padel courts, are maintained at the highest level of hygiene and safety.
As a Leisure Assistant, you will be responsible for ensuring our extensive facilities are always in impeccable condition. You'll assist the Leisure Team in creating a welcoming environment for all members, ensuring changing rooms and public areas are squeaky clean. You will also provide essential poolside visual life guarding in accordance with STA guidelines.
As a Padel Activator, you will play a crucial role in promoting and growing our padel community. You'll assist with session logistics, help welcome new players, and ensure a fun and vibrant environment on the padel courts.
What We Need From You
* A proactive, can-do attitude – you're hands-on, reliable, and ready to step in wherever you're needed across the leisure club.
* Strong awareness of health and safety – including knowledge of COSHH regulations and the confidence to respond swiftly and appropriately to poolside emergencies.
* Excellent customer service skills – you're approachable, professional, and know how to make guests feel welcome and supported.
* A team player mentality – you're happy to collaborate with colleagues to ensure smooth daily operations and a great member experience.
* Attention to detail – from maintaining impeccable cleanliness standards to ensuring equipment and facilities are always in top condition.
* Confidence in leading padel sessions – you're passionate about engaging with people and supporting the growth of our local padel community.
* Great communication skills – you know how to listen, respond, and provide clear, helpful information to both guests and team members.
* Flexibility and reliability – you're prepared to work varied shifts, including weekends and holidays, to help deliver an exceptional leisure experience.
* A passion for creating a great experience – you take pride in making the club a clean, safe, and enjoyable place for everyone.
Join us and we can offer you benefits* such as…
* Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
* Friends and Family discounted stays from £49 including breakfast
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
* 30% discount on and off shift in our Village Hotel Starbucks stores
* Excellent training and development including our Rising Stars and Talent Academy programmes
* A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
* Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
* Financial wellbeing support and salary drawdown via Wagestream
* Access to our Employee Assistance Programme, offering support and counselling
* Flexible working hours
* A fun, supportive and inclusive work environment with regular team events
* Excellent Reward and Recognition Incentive schemes
* Anniversary rewards for key milestones of service
* Electric car salary sacrifice scheme
* Have your birthday off guaranteed
* Discounted Health Cash plan and Sick pay Insurance.
* A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
* Enhanced maternity and paternity benefits and pay
* Company Pension scheme
* Life Insurance
**T&C's apply based on your contract. Please note - All offers are subject to a successful DBS check in this role**
Come and be part of something new & something special - Work, Grow & Play the Village Way