Customer Service Representative – Finance Surrey 9am to 5:30pm, Monday to Friday £26,000 starting salary + bonuses Office-based, hybrid after probationLooking to build a career in financial services with a trusted, customer-focused organisation?We’re seeking a Customer Service Representative to a friendly team in Surrey. This role is perfect for someone who thrives on variety, enjoys problem-solving, and takes pride in delivering exceptional service.What you’ll be doing:Handling customer enquiries via phone and online with professionalism and accuracyAdministering mortgage accounts (completions, payments, transfers, amendments)Managing accounts, including opening, closing, and transfersPreparing letters and responding to enquiriesPerforming cashiering duties and supporting internet account processesWhat you’ll bring:Excellent organisational and communication skillsA logical, analytical approach to problem-solvingAccuracy and attention to detailAbility to multitask and adapt quicklyIT literacy and eagerness to learnExperience in customer service (financial services experience is a bonus!)Perks & Benefits:Company pensionTraining and development opportunitiesSupportive team environmentOnsite parkingWhat you need to do now: Click Apply Now and send us your CV. We’ll be in touch as soon as possible!