Overview
Join Rail Gourmet as an On Board Host for East Midlands Train (EMR) at Nottingham. Rail Gourmet is the leading provider of catering and on-board services to the British Railway Industry, operating from service centres nationwide.
Hours: Full Time (40 hours per week)
Pay Rate: £12.60 per hour
Responsibilities
* Provide at seat trolley service on EMR trains, ensuring outstanding customer service, manage stock, and handle transactions.
* Travel on assigned trains, assist passengers, achieve sales targets independently, and meet contractual goals.
* Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
* Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs with accurate details on services, ticketing, platforms, and potential disruptions.
Benefits and Perks
* Discounted meals while on shifts
* Employee discounts
* Friends and family discount app
* Award-winning training, apprenticeships and development programs
* Health and wellbeing support
* Referral rewards: £400 for successful referrals
* Holiday allowance: 28 days pro rata, inclusive of Bank Holidays
* Rewards and recognition programs (RG Stars, Extra Mile Vouchers, and more)
* Travel and Leisure Pass: Duty and Leisure pass for TPE after probation
Equal Opportunity SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
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