Working Pattern: 19:00 to 07:00, 4 days on/4 days off
Role Summary:
The front of house team are the first people residents will see when they return home and the last on their way out for the day. It is key that a successful candidate understands the importance of the impact consistent, great hospitality can make.
This role helps to manage the estate, providing a safe, secure and well-maintained environment and to above all, deliver a standard of service for residents and visitors, unmatched outside of the Zenith estates.
Key Duties and Responsibilities:
Youll be expected to, amongst other elements of the role:
1. Deliver a consistently high level of customer service and hospitality; offering assistance to residents, handling queries and complaints as well as day to day requirements such as parcel collection and maintenance queries
2. Screen, authorise and welcome visitors, guests and manage contractor access
3. Oversee car parking facilities ensuring all users are authorised
4. Conduct regular checks to ensure the condition, cleanliness and ...