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Credit manager/senior otc analyst

London
Hays
Credit manager
Posted: 30 March
Offer description

Your newpany

A fast‑growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and emerce channels.
With rapid expansion, increasing customerplexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands‑on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations.


Your new role

1. Manage end‑to‑end Credit Control activities for assigned entities.
2. Handle daily payment allocation and cash application
3. Chase overdue balances and follow up with customers
4. Manage offsets, reconciliations and chargebacks
5. Lead dispute resolution andmunication with key accounts
6. Prepare and maintain DSO, ageing and AR exposure reports
7. Standardise and automate AR reporting across entities
8. Monitor overdue balances and risk positions
9. Support AR consolidation for the US, Italy and Spain
10. Participate in weekly and bi‑weekly AR review meetings
11. Implement process improvements, automation and simplification
12. Set up and manage automated payment reminders
13. Act as the main Credit Control contact for major customers, including Amazon
14. Collaborate closely with Finance, Sales and local Credit Control teams
15. Challengemercial decisions that increase credit risk
16. Support decisions on credit limits, payment terms and credit insurance
17. Work confidently across multiple ERP systems (Business Central, IBM‑based systems, NetSuite)


What you'll need to succeed


18. 5+ years’ Credit Control experience, ideally at senior level
19. Industry knowledge either in FMCG or Retail
20. Strong operational receivables background
21. Solid reporting and data analysis skills
22. Experience assessing credit risk
23. Good understanding of credit insurance and policy management
24. High proficiency in Excel (advanced formulas, pivot tables)
25. Experience working with large/global customers (Amazon highly desirable)
26. Ability to thrive in a fast‑growing, multi‑entity environment


What you'll get in return


27. A key role in a high‑growth global business
28. Exposure to international stakeholders and major retailers
29. Opportunity to drive real process improvements and automation
30. A collaborative, fast‑paced and entrepreneurial environment
31. The chance to shape and strengthen a growing Group Credit Control function

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