Be part of an iconic story.
ASSISTANT STORE MANAGER, TOMMY HILFIGER – SOUTHAMPTON
TOMMY HILFIGER is a renowned lifestyle brand. We are seeking an Assistant Store Manager to lead our store teams in Southampton to deliver outstanding customer experiences, drive sales, and maintain brand standards.
Responsibilities
* Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
* Identify opportunities to grow the business and improve performance through collaboration.
* Maintain corporate visual merchandising directives and standards for sales floor and back room.
* Work alongside the visual merchandising team to ensure clear communication between VM and store teams.
* Partner with store management team to build on business opportunities and achieve company standards and objectives.
* Focus staff on the importance of quality relationships with internal and external customers; ensure accountability of staff in building a repeat customer base by providing all customers with spirited service.
* Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
* Communicate to the Store Manager what is driving sales and discuss any issues and priorities to develop strategies to maximize business; ensure weekly visual presentation action plans.
* Analyze store level reports and create action plans to improve results.
* Assist with manpower planning, recruitment, interviewing and hiring; recruit store personnel from a broad range of perspectives, experiences and backgrounds.
* Work with the Store Manager to build bench strength for key positions, including possible successors.
* Participate in weekly management meetings alongside other staff meetings.
* Clearly communicate to staff store and individual sales goals, key performance expectations, sales results and provide guidance on improvement.
* Provide a great customer journey and achieve exemplary mystery shop results.
Qualifications
* Previous track record of supervisory or specialist roles within a premium or luxury brand.
* People‑management experience; act with purpose to resolve conflict and unproductive disagreements.
* Effective communication skills with the ability to cultivate belonging.
* Collaboration skills, recognizing and celebrating the contributions and achievements of others.
* Courageous in giving feedback that promotes positive behavioral change.
* Adapt quickly and work with pace.
* Energetic, inspire trust, and show a clear presence on the shop floor.
* Approach all issues with a ‘can‑do’ mindset and make informed decisions to find in‑store solutions.
What We Offer
PVH is committed to a competitive and comprehensive benefits program that protects, fosters peace of mind, and provides flexibility to support associates at home and at work. We promote an inclusive and diverse community, and qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
PVH Corp. or its subsidiary (“PVH”) is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. PVH is committed to ensuring that all current and future associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience, and potential.
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