Managed Service Coordinator Required in Kettering
£30,000 per anum
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Key Responsibilities:
* Client Management
o Build and maintain relationships with existing clients within the logistics and supply chain sector.
o Develop new business through networking, cold calling, and site visits.
o Understand client requirements, job specifications, and company culture to deliver effective recruitment solutions.
o Negotiate terms of business and ensure service level agreements (SLAs) are met.
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* Administration & Compliance
o Ensure all candidate documentation meets legal and company standards (e.g., right-to-work, driving licences, CPC cards).
o Maintain accurate records on CRM or recruitment software systems.
o Produce reports and KPI updates for management when required.
* Operational Support
o Liaise with operations and transport managers to ensure adequate staffing levels.
o Coordinate shift allocations and ensure smooth running of temporary staffing solutions.
o Liaise with 3rd party suppliers to confirm worked hours and payrolls.
o Respond quickly to client staffing requests, particularly for short-notice or 24/7 logistics operations.
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Skills & Competencies:
* Strong understanding of logistics, transport, and warehousing operations.
* Excellent communication and relationship-building skills.
* Ability to work under pressure in a fast-paced environment.
* Sales-driven mindset with the ability to meet and exceed targets.
* Organised and detail-oriented, especially regarding compliance and documentation.
* Proficient with recruitment systems, Microsoft Office, and job boards.
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Qualifications & Experience:
* Previous experience in logistics recruitment (temporary or permanent) preferred.
* Knowledge of driver legislation, Working Time Directive, and RT(WT)R regulations.
* Full UK driving licence.
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