Service Coordinator
Hull
£34,000 - £36,000 + Training + Immediate Start + 33 days Holiday
Are you an experienced Service Coordinator with a background in engineering and customer service, looking to take the next step in your career? This is a fantastic opportunity to join an industry-leading team supporting global clients in the manufacturing sector. You'll gain hands-on experience coordinating service operations, managing engineers, and working on projects for high-profile industrial clients, while benefiting from structured training and professional development.
This company is recognised worldwide for delivering excellence in engineering and manufacturing solutions. They offer a collaborative and supportive working environment, a strong reputation for quality, and the chance to develop your career within a well-established international organisation. As a Service Coordinator, you'll manage a team of remote and site-based engineers, ensuring all service jobs are delivered safely, efficiently, and in line with customer expectations. You'll play a key role in scheduling, parts coordination, and aftersales support, while maintaining a strong focus on customer satisfaction and operational performance.
As a Service Coordinator, your responsibilities will include:
* Manage and support a team of remote and on-site service engineers.
* Plan, coordinate, and oversee service jobs, including managing engineers diaries.
* Handle warranty issues, breakdowns, and parts coordination.
* Prepare quotations, process orders, and ensure timely delivery of materials.
* Maintain service agreements and ensure compliance with safety standards.
* Provide technical and administrative support to field engineers and customers.
The successful Service Coordinator should have:
* 4-5 years of experience in a service or engineering coordination role.
* Strong technical understanding and the ability to interpret engineering drawings.
* Proficiency in SAP and MS Office tools.
* Excellent organisational and communication skills.
* A proactive, customer-focused, and results-driven approach.
* Flexibility to work extra hours when required to meet customer needs.
Keywords: Service Coordinator, Service Administrator, Engineering Coordinator, Aftermarket Coordinator, Technical Coordinator, Field Service Planner, Maintenance Scheduler, Engineering Support, Biofuel, SAP, Customer Service, Engineering, Manufacturing, Hull, East Yorkshire, UK.
This vacancy is being advertised by Accelerated People Management Ltd. The services of Accelerated People Management Ltd are that of an Employment Agency.
Accelerated People Management Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right will not be considered.