Job Title: Administrator
Location: Newport, NP10 8FZ (Hybrid working model)
Salary: £12.60 per hour
Contract Duration: 12 months (subject to Security Clearance)
Proposed Start Date: Subject to clearance (SC required)
Working Hours:
Monday – Thursday: 7:30am – 3:30pm
Friday: 7:00am – 3:00pm
Role Overview
We are seeking a highly organised and detail-oriented Administrator to join our client’s team in Newport. This role is essential in supporting the smooth delivery of transaction processing services to a range of clients.
You will be responsible for a variety of administrative and operational tasks, ensuring accuracy, consistency, and excellent service. Working as part of a supportive team, you will handle routine tasks and escalate non-standard issues as required.
Key Responsibilities
Process work in line with agreed procedures and business rules (including calls, emails, queries, and transaction processing).
Maintain accuracy and quality in all outputs.
Resolve queries and escalate to management where necessary.
Prioritise and schedule daily workloads effectively.
Distribute information or work to colleagues as required.
Maintain and update records in databases and manual systems.
Liaise with internal and external clients professionally.
Print and post reports, invoices, and data daily.
Support line managers with additional administrative tasks.
Ensure compliance with audit requirements and deadlines.
Identify and suggest process improvements where possible.
Essential Skills
Strong attention to detail.
Ability to work effectively both independently and within a team.
Excellent communication skills (verbal and written).
Strong organisational and time-management skills.
High-quality customer service skills, building trust and confidence.
Ability to apply policies and procedures consistently.
Problem-solving skills with a proactive approach.
Accurate record-keeping and timely task completion.
Desirable Skills
Confident in following established processes.
Numeracy skills.
Ability to navigate and understand relevant systems.
👉 Apply Now to be considered for this exciting 12-month Administrator role in Newport