IT Technical Support Apprentice J3392
Apply From: 27/11/2024
Learning Provider
Delivered by GLOUCESTERSHIRE COLLEGE
Employer
SOUTH WEST APPRENTICESHIP COMPANY LTD
Vacancy Description
Duties will include:
* Being the first point of contact for any external customers or clients
* Providing technical support in relation to IT and software systems
* Troubleshooting based on client queries
* Developing business knowledge and understanding the software used
* Explaining the use of systems to clients and responding to enquiries in a fast and efficient manner
Candidates will:
* Be computer literate to a high standard
* Have a genuine passion for IT and software
* Be organised and responsive, using initiative and motivation to deal with enquiries
* Be strong communicators, both internally and externally
* Be reliable and enthusiastic when approaching all tasks
* Have work or volunteer experience (desirable)
Key Details
Vacancy Title
IT Technical Support Apprentice J3392
Employer Description
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.
Vacancy Location
Kestrel Court Waterwells Drive, Waterwells Business Park, Quedgeley GL2 2AT
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000289067
Key Dates
Apply From
27/11/2024
Closing Date For Applications
2024-12-13 23:59:59
Interview Begin From
Possible Start Date
2025-01-13 00:00:00
Training
Training to be Provided
Training will be delivered both in college and in the workplace.
The apprenticeship will cover the following core areas:
* Providing technical support to internal and external customers
* Establishing and diagnosing ICT problems and faults
* Applying appropriate security policies
* Resolving ICT technical issues
* Stakeholder communication
* Testing methodologies
* Documenting or escalate ICT tasks
Benefits for learners:
* Gaining industry recognised professional qualifications
* Developing skills to increase your career potential
* Full support from industry experienced staff
* Working with the British Computing Society (BCS)
Learning Provider
GLOUCESTERSHIRE COLLEGE
Skills Required
Communication skills, IT skills, Organisation skills, Reliability, Enthusiastic
Apply Now
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