Domiciliary Care Coordinator
Location: Gloucestershire
Start Date: ASAP
Salary: GBP 28,000 GBP 34,000 per annum (depending on experience)
Job Type: Full:time, Permanent
About Verity Healthcare
Verity Healthcare Limited is a trusted domiciliary care provider delivering high:quality, person:centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes.
Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team.
The Role
As a Care Coordinator, you will play a key role in ensuring the smooth day:to:day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards.
This is a fast:paced, office:based role that requires excellent organisation, communication, and problem:solving skills.
Key Responsibilities
Creating and managing staff rotas using care scheduling systems
Allocating care workers to service users based on needs and location
Responding to staff absences and arranging emergency cover
Liaising with service users, families, and care staff daily
Monitoring care delivery to ensure high standards are maintained
Updating care plans and maintaining accurate records
Supporting the Care Manager with compliance and CQC requirements
Conducting spot checks, supervisions, and field support when required
Handling incoming calls, queries, and concerns professionally
Ensuring continuity of care for all service users
Skills and Experience Required
Previous experience in a domiciliary care setting (essential)
Experience in care coordination or scheduling (desirable)
Strong understanding of CQC regulations and care standards
Excellent organisational and time:management skills
Ability to work under pressure and solve problems quickly
Good IT skills and experience with care management systems
Excellent communication and interpersonal skills
Full UK driving licence (desirable)
What We Offer
Supportive and friendly working environment
Ongoing training and professional development
Career progression opportunities
Pension scheme
Employee Assistance Programme
Paid training and CPD
Why Join Verity Healthcare?
You will be joining a team that values kindness, accountability, excellence, and passion. Your work will directly impact the quality of care our service users receive every day.
Safer Recruitment and Equal Opportunities
All successful applicants will be subject to:
Enhanced DBS check
Right to work verification
Reference and qualification checks
Verity Healthcare is proud to be an equal opportunity employer.
How
Please apply with your CV and a short cover letter outlining your experience in domiciliary care and coordination
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.
As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long:term conditions.
If you require any reasonable adjustments at any stage of the recruitment process, please let us know.