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Application support - senior analyst - avp

London
Permanent
Citi
Analyst
Posted: 25 July
Offer description

Responsibilities

:
1. Working as a senior member within the team responsible for the delivery and support of IT services to the following Capital Markets Products Line, providing 1st and 2nd line trade floor support.
2. Trading products to include (but not an exhaustive list) :
3. Interest Rate Swaps
4. Inflation Linked Securities
5. Specific systems within Rates E-Trading areas that that the team is responsible for are:- (non-exhaustive list) ION / Marketview Citi Velocity ITRS (Monitoring Software for platform)
6. Providing functional and technical help around the relevant systems to users by (not exhaustive) Ensure correct pricing of instruments Dealing with Risk & PnL Issues reported by users Dealing with trade execution & processing / booking Work within the 24x7 rota, this is on an "on-call" basis. Manage customer relations when dealing directly with both internal and external users of the systems. Liaise with users and developers and other technical support services ( Unix SA's, Market Data Teams) Diagnosis and resolution of users issues and escalation of problems using the problem management tools
Other key responsibilities (not exhaustive):
7. Assist in development / scripting / maintenance of tools that can be used by team both to automate manual tasks and assist in monitoring of key business / application analytics
8. Understanding and documenting business requirements
9. Proactive monitoring of the E-Trading platform with on-going maintenance of monitoring
10. Interaction with business support groups ( Emerce / Middle Office / Quant Analysts)
Development:
11. Ability to work as part of a truly global team.
12. First class technical and business training from well-established team.
13. Gain experience in liaising with Trading/Sales and Middle Office Counterparts.
14. Opportunity to work with new and cutting edge technologies such as OpenShift/Docker/Kibana, and well as expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/Linux/Gemfire to name a few.
Knowledge/Experience:
15. Working knowledge of Sybase SQL. (Able to build ad hoc SQL queries)
16. Working knowledge of UNIX (Solaris/Linux). (Able to navigate the system and know the core administration functions)
Desirable:
17. Basic Business knowledge/ understanding of financial markets and products.
18. Coding / scripting experience preferable (any language)
19. Experience with real-time monitoring systems such as ITRS Netagent.
Skills:
20. Strong analytical skills & attention to detail
21. IT (spreadsheet/analytical/modeling skills)
22. Positive attitude and keen to learn.
23. Goodmunication and interpersonal skills.
24. Ability to work under stress and time constraints.
Desirable:
25. Job scheduling tool such as Autosys.
26. Issue tracking and reporting using tools such as JIRA
27. Knowledge/ experience of problem Management Tools.
28. Good all-round PC skills. ( Windows OS / Networks / General Hardware)
Take advantage of this exciting opportunity and apply today!

Qualifications: Bachelor's Degree OR equivalent experience

What we Offer (Specific per region)

As well as apetitive salary and consideration for a yearly discretionary bonus Citi offer;
29. Award winning pension scheme
30. Life assurance and
31. Private medical insurance with BUPA healthcare.
In addition, we offer apetitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loanpany) to divert saver andpany match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidized clubs and societies.

Our select benefit package offers you the opportunity to customize your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citi'smitment to growing a diverse workforce.
------------------------------------------------------
Job Family Group:
Technology ------------------------------------------------------
Job Family:
Applications Support ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
Forplementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable amodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Job ID 25888679

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