**JNC Recruitment is managing this vacancy on behalf of Ofcom. Please note that this role will close at 00:01 on 17th of April. Please direct your application to** ross.richards@jncrecruitment.com * Provide **end****‐****to****‐****end accountability for cyber security** across the core Windows estate and critical enterprise platforms, including Salesforce, Workday and the corporate website, ensuring risks are **proactively managed and controls remain effective.*** Own **service management for end****‐****user computing, desktop and application support**, ensuring services are delivered in line with agreed service levels and continuous improvement expectations.* Manage **complex supplier relationships across a multi****‐****supplier environment**, driving value for money, service quality and performance within a **fixed and constrained budget**.* Lead **financial management for technology operations, including cloud services, compute and associated running costs**, maintaining strong cost control, transparency and forward planning.* Oversee the **operational maintenance, patching and lifecycle management of platforms and infrastructure**, ensuring environments remain secure, supported and fit for purpose.* Lead a team of **onshore and offshore resource to deliver the service.*** Work **in close partnership with Digital, Data and AI Director and team** to ensure technology operations align with long‐term business strategy, enabling the organisation to deliver its mission effectively and sustainably.Lead the **availability, resilience and performance of networks**, **infrastructure and platforms**, ensuring services are reliable, scalable **and able to meet organisational and regulatory requirements**.* Hands-on experience in IT leadership roles within complex organisations with tight budgets.* Deep understanding of IT governance, risk management, and compliance frameworks.* Demonstrated ability to manage complex large-scale IT budgets, contracts, and vendor relationships.* Proven track record in developing and executing IT strategies and digital transformation initiatives.* Proven track record of enterprise architecture, cloud computing, cybersecurity, and emerging technologies* Experience of Microsoft infrastructures essential.* Salesforce and Workday highly desirable.* Experience in leading multidisciplinary teams and managing change.* Experience of negotiating highly complex vendor relationships and associated contracts.* Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.* Extensive experience in IT infrastructure provision in regulated environments with strong cyber security. Significant senior leadership experience.We make communications work for everyone.As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.Ofcom’s remit is huge – we keep UK citizens and consumers safe from harm and ensure they receive the best possible service from their communications providers. Find out more about Ofcom, where we operate, and the different types of work we do to keep the country connected.At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate. Diversity and equality are fundamental to achieving our purpose to make communications work for everyone. We need to make the best decisions for all UK consumers and citizens. To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.
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