Ocean Freight Coordinator - Wolverhampton - Up to 38,000
Our client are seeking an experienced and detail-oriented Freight Forwarder specializing in both air and ocean freight to join our logistics team. The successful candidate will be responsible for coordinating international and domestic shipments, ensuring compliance with regulations, managing customer requirements, and maintaining strong relationships with carriers, customs brokers, and clients.
Job Type: Permanent
Hours: Monday to Friday - 08:00 till 17:00
Salary: Up to 38,000
Day-to-day:
* Coordinate end-to-end international and domestic air and ocean freight shipments (import/export, FCL/LCL)
* Prepare and process shipping documentation (AWB, B/L, commercial invoices, packing lists, etc.)
* Communicate with carriers, airlines, shipping lines, customs brokers, and trucking companies
* Ensure timely and cost-effective cargo movement while maintaining compliance with trade regulations
* Provide regular shipment updates and proactive communication to clients
* Address and resolve logistics-related issues and delays with urgency and professionalism
* Ensure all shipments comply with customs regulations, international trade laws, and company policies
* Collaborate with customs brokers for import/export clearance and documentation accuracy
* Maintain strong relationships with clients, vendors, and carriers
* Negotiate freight rates and coordinate bookings with shipping and airline partners
* Track and monitor shipments throughout the transportation lifecycle
* Analyze freight costs, transit times, and performance metrics
* Identify and implement process improvements to optimize service and reduce costs
* Use freight forwarding or logistics platforms to manage operations and data (e.g., CargoWise, SAP)
* Stay current on industry regulations, INCOTERMS, and global shipping trends
* Support invoicing, billing, and auditing processes for each shipment
* Provide exceptional customer service and maintain high client satisfaction
* Collaborate with internal departments including sales, warehouse, and finance
* Handle special cargo requirements (e.g., dangerous goods, temperature-controlled freight)
* Maintain organized records and documentation for compliance and reporting
Requirements:
* Minimum 4 years of experience in both ocean and air freight forwarding (import and export)
* Strong understanding of international shipping, customs regulations, and INCOTERMS
* Proficient in freight forwarding systems and Microsoft Office
* Excellent communication, problem-solving, and organizational skills
* Ability to manage multiple priorities in a fast-paced, deadline-driven environment
WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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