Overview
Job Title: Senior Supervisor - Social Housing
Location: North London
Salary: £50,000 per annum
Contract Type: Permanent, Full-Time
Responsibilities
* Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties.
* Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded.
* Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges.
* Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery.
* Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required.
* Support in the recruitment, onboarding, and ongoing development of site-based teams.
* Produce regular reports on performance, compliance, and workforce productivity.
* Drive a culture of continuous improvement, resident satisfaction, and team accountability.
Requirements
* Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment.
* Strong understanding of responsive repairs, voids, and planned works processes.
* Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively.
* Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.).
* Familiarity with housing management systems and job scheduling software.
* Full UK driving licence and willingness to travel across North London as required.
What’s On Offer
* Competitive salary of £50,000 per annum
* Company vehicle or car allowance
* Clear progression pathway into Contracts Management or Project roles
Why Apply?
This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you
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