Job Summary
Clinical Support Workers – 54.5 hours available, full or part time. We are looking to recruit a Clinical Support Worker for Ward 4 at West Cumberland Hospital. The role is part of an enthusiastic multidisciplinary team providing holistic care for elderly patients in a 32‑bed Acute Care ward. You should be caring, dedicated, innovative and motivated.
About Us
North Cumbria Integrated Care NHS Foundation Trust (NCIC) aims to deliver outstanding healthcare services to North Cumbria. We provide rural and remote care along with community and acute services, building a centre of excellence and supporting sustainability.
Our five key principles: Being a clinically led organisation, Quality and safety at heart of our Trust, Positive patient experience, A great place to work, Managing our money well. We also promote a diverse and inclusive workforce.
Pay & Conditions
Pay scheme: Agenda for Change, Band 3. Salary: £24,937 to £26,598 per annum (pro rata). Contract: Permanent. Working pattern: Full‑time or Part‑time.
Reference: 262‑A‑25‑7613061. Location: West Cumberland Hospital, Homewood Road, Whitehaven, CA28 8JG.
Immigration and Sponsorship
Due to UK immigration changes, individuals requiring a Health and Care Visa or Skilled Worker Visa may not be eligible for sponsorship if the salary threshold is not met or if the occupation is not on the updated Immigration Salary List. Applicants must check eligibility before applying. Those not meeting criteria will not progress.
Disclosure and Barring Service
All applicants must submit a DBS check (Rehabilitation of Offenders Act, 1975). DBS costs are deducted from salary over a four‑month period or one‑off: Standard £27.40, Enhanced £55.40.
Benefits
* 27‑day holiday scheme rising to 33 after 10 years
* Flexible working scheme
* NHS discounts*
* Salary sacrifice schemes – lease car, Cycle to Work*
* Excellent opportunities for development*
* Competitive NHS pension scheme
* Vivup – free confidential counselling and information service*
*Subject to eligibility.
Important Information
Please ensure you document evidence of meeting all essential criteria in your application. If sufficient responses are received the post may close earlier than the stated closing date. Candidates shortlisted for interview will be asked to log in to their Trac account to select an interview time, usually within 2 weeks of the closing date.
Person Specification
Qualifications (Essential)
* Level 3 vocational qualification or short courses and completion of a competency workbook equivalent to Level 3 in patient and clinical care duties, or equivalent knowledge and experience; knowledge of data protection and health and safety legislation.
* National Care Certificate, or commitment to complete within 12 weeks of commencing employment.
* Numeracy and Literacy Level 2.
Qualifications (Desirable)
* Relevant additional training for Clinical Support Workers.
Knowledge and Experience (Essential)
* Experience of working in health or social care.
* Experience of undertaking and recording clinical observations and escalating changes or findings.
* Working knowledge of legislation underpinning care provision.
* Understanding of robust, accurate, clear, timely documentation.
* Insight into carer behaviours and the need for effective teamwork.
* Knowledge of safeguarding.
* Understanding of work‑related boundaries.
* Awareness of GDPR and confidentiality.
Knowledge and Experience (Desirable)
* Familiarity with current NHS and social care policies.
* Computer skills.
* Knowledge of clinical policies and procedures.
* Evidence of understanding of Trust business.
* Experience working in the Trust previously.
Skills and Attitudes (Essential)
* Excellent interpersonal, communication and active listening skills.
* Ability to adopt appropriate communication styles.
* Time‑keeping, planning and prioritisation skills.
* Basic IT skills to use electronic patient records and other Trust systems.
* Analytical and judgement skills to make decisions based on patient/service user interactions.
* Observational and metric skills.
* Ability to demonstrate holistic person‑centred care and related procedures.
* Attention to detail.
* Use of initiative appropriately.
* Demonstrate compassionate values and dignified care behaviours.
* Encourage and support patients to remain as independent as possible.
* Ability to work with a wide range of people at all levels.
* Caring and empathetic.
* Motivated and proactive.
* Work independently and as part of a team.
* Committed to high‑quality patient care.
* Willingness to undertake job‑related training and multidisciplinary competencies.
* Personal resilience.
* Calm and effective under pressure.
* Courteous, respectful, helpful and professional image.
* Reliable, adaptable, dependable.
Skills and Attitudes (Desirable)
* Keyboard skills.
* Venepuncture.
Other Requirements (Essential)
* Promote equality, diversity and adhere to Trust values and professional behaviours.
* Willing to work flexible hours, including nights, weekends and bank holidays.
* Flexible and versatile approach to meet service needs.
Other Requirements (Desirable)
* Ability to travel between sites or attend off‑site meetings or training.
Employer Details
North Cumbria Integrated Care NHS Foundation Trust – West Cumberland Hospital, Homewood Road, Whitehaven, CA28 8JG. Website: https://www.ncic.nhs.uk/
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