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It support engineer - bonnyrigg office

Bonnyrigg
CMYK Digital Solutions Limited
It support engineer
Posted: 28 April
Offer description

Job Description

CMYK | IT, Telecoms, and Managed Print Solutions Provider


CMYK, a leading provider of IT, Telecoms, and Managed Print solutions, operates from offices in Edinburgh, Newcastle, Glasgow, Aberdeen, London, and Manchester. We are currently seeking an IT Support Engineer to join our team based at our Bonnyrigg office.


This role presents an exciting opportunity for the successful candidate to work with a diverse range of clients and gain hands-on experience with cutting-edge technologies. As part of a dynamic team of IT engineers distributed across the UK, you will play a key role in providing support to our valued clients.


The role involves a combination of remote and on-site work, with occasional travel across the UK. CMYK will cover expenses related to travel, accommodation, and subsistence during work-related travel.


Applicants must reside within a commutable distance of our Bonnyrigg office.


Working hours are from 9:00 am to 5:30 pm, Monday to Friday, with occasional variations in start times.


Some flexibility will be required for travel, out-of-hours cover, weekend migrations, and occasional work outside of standard hours.


Due to the nature of our clientele in regulated industries, the successful candidate will be required to undergo security and financial screening. A favourable outcome is a prerequisite for any job offer.


Key Skills and Attributes:


* Experience with Windows and/or macOS
* Experience of the M365 platform
* Basic understanding of Entra ID
* Basic networking skills (DNS, DHCP, and routing)
* Previous IT support experience
* A willingness to learn and develop
* Possession of a full UK driving licence
* Trustworthy, reliable, and accountable
* Presentable, with a keen eye for detail
* Effective communicator, able to engage with individuals at various technical levels
* Ability to think laterally and creatively
* Strong team player


Package Details:


* Starting salary: £24,500
* Pension scheme


Who you are is more important than the skills you currently possess.


Applicants must hold a valid driving licence and have the right to work in the UK.

Please note: At present, we are not accepting agency submissions for this vacancy.

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