We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their team in Bristol on a 6-month fixed term contract.
As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner.
You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.
The package:
* Competitive basic salary and annual bonus
* Generous annual leave plus bank holidays
* 2 volunteering days per annum
* Private medical insurance, with employee paid cover
* Competitive pension scheme through salary sacrifice
* Life assurance at 4 x your annual salary
* Share save and share incentive schemes
* Employee rewards portal including discounts
About you:
* Previous experience working in customer service.
* Good understanding of Microsoft Office, Excel, Outlook
* Ability to handle complaints in a calm manner
* Strong administrative skills
* Good planning and organisation skills
* Excellent communications skills
* Team player