Looking for a new role? We are supporting a utilities company to recruit for a Customer Support Advisor. The company is going through a huge growth period so now is an exciting time to join! Job Title: Customer Support Advisor Salary: £24,000 Hours: 9-5pm Hybrid after training Responsibilities: - Supporting on all incoming customer queries via phone and email - Managing the group inbox ensuring all correspondence are responded to within set SLA - Administration on the CRM - Adding new customers, updating existing customer details such as address, contact detail etc - Ensuring all communications are logged - Support with setting up users on the portal for access to online data - Organising training sessions for new users Skills: - Ability to adapt easily, each customer will have different queries - Professional, personable and approachable mannerism - Highly organised, this is a busy fact paced environment - Experience within a corporate administration setting Please apply as directed...