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Administration/receptionist

Stoke-on-Trent
The Surgery Hanford Health Centre
Administration
£12,000 - £25,000 a year
Posted: 1 October
Offer description

Job Overview:

We are seeking a detail-oriented and organized individual to join our team as an Administration Receptionist.

* Perform clerical duties.
* Scanning letters and coding
* Answer patient phone calls in a professional and courteous manner booking appointments and navigating queries.
* Progression to prescription issuing.
* Handle incoming and outgoing mail.
* Assist with data entry tasks and maintain accurate records on a specific patient record system (EMIS).
* Provide administrative support to reception task lists
*
o QOF work
*
o secretarial support
* Qualifications:
*
o Previous experience in an administrative/receptionist role is preferred- Strong organizational skills with the ability to multitask and prioritize tasks effectively- Excellent written and verbal communication skills- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, email)- Ability to maintain confidentiality and handle sensitive information with discretion- Strong attention to detail and accuracy in data entry tasks (ie coding medical records)- Ability to work independently with minimal supervision Note: This is a paid position. We value diversity in our workforce and encourage all qualified candidates to apply.

Job Types: Part-time, Permanent

Pay: From £12.41 per hour

Expected hours: 15 – 20 per week

Benefits:

* Company pension
* Free flu jabs
* Free parking
* On-site parking
* Sick pay

Education:

* GCSE or equivalent (preferred)

Experience:

* Customer service: 1 year (required)

Language:

* English (required)

Licence/Certification:

* Driving Licence (preferred)

Work Location: In person

Application deadline: 29/09/2025

Reference ID: MEDICAL ADMIN

Expected start date: 24/10/2025

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