Conference & Events Operations Supervisor - SEC Glasgow
£28500 + excellent benefits including healthcare, wellbeing support, 23 days annual leave plus bank holidays, life assurance, meals on duty, and more.
Role Purpose
The Conference & Events Operations Supervisor supports the successful delivery of Live and Confex events, with a primary focus on internal meetings, catering, tastings, and events. The role ensures exceptional customer service, strong operational standards, and effective team supervision to deliver seamless food and beverage experiences while building positive client relationships.
Key Responsibilities
* Support daily operations including event setup, service delivery, and close‑down procedures
* Ensure compliance with health, safety, and hygiene standards
* Assist with stock control, deliveries, and inventory management
* Deliver outstanding service and manage guest enquiries or issues
* Maintain high presentation and service standards
* Gather feedback to enhance the overall experience
* Supervise and support bar and restaurant teams during events
* Assist with onboarding and training
* Foster a positive, collaborative working environment
* Process payments and support cash handling procedures
* Contribute to cost control and waste reduction
* Maintain adherence to regulatory and safety standards
* Monitor food and beverage quality and consistency
* Host rooms confidently and manage stakeholder expectations
* Build strong relationships with clients, colleagues, and suppliers
Essential Experience and Skills
* Experience within a fast‑paced hospitality environment (events, restaurants, hotels, or bars)
* Experience supervising teams
* Strong customer service and communication skills
* Understanding of food safety and regulatory compliance
* Basic financial awareness (cash handling, stock control)
* Problem‑solving ability and team‑focused mindset
* Flexible approach to working hours
Desirable
* Food safety knowledge
* Beverage knowledge (wine, cocktails, etc.)
* POS and basic IT skills
* Networking and relationship‑building skills
* Leadership potential and initiative
* Adaptable and resilient under pressure
* Detail‑oriented and professional
* Passionate about hospitality and service excellence
* High integrity
Why Join Us?
Levy is a visionary venue partner, part of Compass Group, offering a diverse and inclusive environment with competitive pay, great perks, and unrivalled opportunities for learning and development.
Benefits & Wellbeing
* Medicash – healthcare benefits, including dental, optical and therapy treatments (up to 4 dependent children)
* Aviva Digicare – free annual healthcare check
* Entertainment discounts – up to 55% off cinema tickets
* Health & Wellbeing discounts – 20% off Nuffield Health, 10% off Pure Gym
* Travel discounts – with holiday companies such as TUI and Expedia
* Shopping discounts – up to 15% off high‑street and online stores via Shopping Cards
* Meals on duty
* Vodafone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + bank holidays and birthday day off; additional leave post‑maternity return; holiday purchase scheme; ongoing training and development
EEO Statement
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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