Background
The Change Manager will be based in the Change Support Unit (CSU), a central resource supporting the delivery of change initiatives across City St George’s, University of London. The Directorate plays a key role in enhancing the student and staff experience through effective change delivery.
The CSU supports:
* Project and change management
* Process improvement
* Business process analysis
* Strategic organisational change and design
* Consultancy, training, coaching, and capability development
The post is available as a secondment or fixed term for 12 months.
Responsibilities
The postholder will lead and support key change initiatives related to the integration of City and St George’s, following their merger. A key focus will be delivering strategic change projects, including the design and implementation of the Professional Services Target Operating Model.
The role involves designing and delivering change management plans encompassing communications, training, stakeholder engagement, impact assessments, and organisational readiness.
The Change Manager will work closely with stakeholders across the University and functions including the Programme Management Office, Integration Team, HR, Organisational Development, and Communications to ensure smooth transitions and sustained improvements.
Person Specification
Demonstrable understanding of different approaches to organisational change and organisational design
Experience in all aspects of change management – from diagnostics through to implementation, demonstrating a good understanding of organisational dynamics and the techniques to deliver cultural change
Experience of successfully engaging and managing stakeholders at all levels across an organisation including senior managers
Knowledge of the complexities and challenges facing the UK higher education sector