Bar Manager YHA Ambleside Permanent, flexible contract 25 - 42.5 hours per week £13.13 per hour (applies to all, including those under the age of 21) Staff accommodation is available at a rate of £69.83 per week We are looking for an experienced Bar Manager to lead our front-of-house operations and deliver an unforgettable guest experience. Located on the stunning shores of Lake Windermere, YHA Ambleside is a vibrant 245 bed hostel just a short walk from Ambleside. The Bar Manager works alongside the wider hostel team and you'll collaborate with colleagues to create a warm, welcoming environment for both guests and staff. In this role, you’ll manage the day-to-day operations of the restaurant, train and empower the team to provide exceptional customer service, and foster a positive, energetic work culture. You will also play a key role in the business’s growth by coordinating events, collaborating with the Catering Manager, and elevating the bar’s presence. If you’re a proactive leader with a passion for hospitality and the beauty of the Lake District, we’d love to meet you! Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA’s staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There are many more benefits to working for YHA so please visit our YHA Jobs website for more information. What will you be doing as a Bar Manager? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment. Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service and other management functions. Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors. Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence. What Skills and Experience do you need to be a Bar Manager? Our Bar Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests. To provide this service we are looking for candidates who have: Experience of working face-to-face with customers Experience in hospitality or customer service, including the management and delivery of a quality service Experience of managing a team – experience of leading others, providing guidance to members of your team (desirable) Food safety level 2 and APLH level 2 qualifications (desirable) Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email jobs@yha.org.uk Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal If you require reasonable adjustments during the recruitment process, please get in touch by emailing jobs@yha.org.uk. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Duty Manager